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Senior Analyst - NAVISION Support

Senior Analyst - NAVISION Support

AMETEKPenangMalaysia, Penang, Malaysia
30+ days ago
Job description

Overview

Senior Analyst serving a critical role in facilitating collaboration and engagement between various departments and multiple Business Units spanning multiple countries. The primary responsibility is to drive continuous improvements in all business applications, prioritizing ERP framework while ensuring alignment with industry best practices.

Responsibilities

  • Analyze ERP business needs and propose solutions that could include configuring Microsoft NAV modules, developing customizations, and changing or developing new processes, or a combination of the three.
  • Assist the business to use Microsoft Dynamics NAV to analyze business processes and ensure they are running as efficiently as possible while utilizing industry best practices to promote user self-sufficiency on the NAV system.
  • Collaborate with developers to implement new functionalities and project deliverables, ensuring proper testing and user training.
  • Provide IT support to Malaysian operations, with leadership in the US.
  • Utilize a help desk ticketing system for NAV-related issues, coordinating with the requestor and other working groups to ensure clear communication, hand-off, and follow-through.
  • Coordinate with IT staff in Malaysia, the division, and corporate for infrastructure activities to ensure compliance with Corporate policies and protect assets from cybersecurity threats.
  • Run quarterly IT SOX audits for User Access and Custom Changed objects for Malaysia and the business.
  • Recommend and implement user and group permissions in multiple business systems and ensure onboarding and offboarding processes are efficient and compliant.
  • Design, test, and implement analytics solutions to support operational excellence initiatives.
  • Maintain documentation regarding various projects, processes, and operations.
  • Perform other related tasks as deemed necessary by the business.

Qualifications

  • Bachelor of Computer Science or related field
  • Minimum of 10 years of relevant experience
  • Experience supporting multiple groups or locations is required
  • Domain experience in a manufacturing setting
  • Experience with Microsoft Dynamics NAV implementations / system upgrades
  • Broad knowledge of hardware, software, networking, desktop support, and IT security is required
  • Strong Office 365 skills (Word, Excel, and Teams)
  • Strong communication and interpersonal skills
  • Ability to work independently
  • Ability to juggle multiple tasks, demands, and priorities
  • Strong business acumen
  • Excellent problem-solving skills
  • Willingness and ability to work across multiple time zones
  • SAP experience is a plus
  • About AMETEK

    AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion. AMETEK is committed to making a safer, sustainable, and more productive world a reality. We employ 21,000 colleagues in 35 countries, grounded by our core values : Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE : AME) is a component of the S&P 500. Visit for more information.

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    Senior Analyst • PenangMalaysia, Penang, Malaysia

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