Sales Account Manager (IT)JOS • Petaling Jaya, Selangor, Malaysia
Sales Account Manager (IT)
JOS • Petaling Jaya, Selangor, Malaysia
18 days ago
Job descriptionServe as the lead point of contact for all customer account management matters. Build and maintain strong, long-lasting client relationships. Negotiate contracts and close agreements to maximize profits. Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors. Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Clearly communicate the progress of monthly / quarterly initiatives to internal and external stakeholders. Develop new business with new / existing clients and / or identify areas of improvement to meet sales target. Forecast and track key account metrics (e.g. monthly sales results and annual forecasts). Prepare reports on account status. Collaborate with sales team to identify and grow opportunities within territory. Assist with challenging client requests or issue escalations as needed.
JOB SUMMARY
- The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from new and existing clients and actively seek new sales opportunities.
- Account Manager responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders to achieve personal sales target and company objectives.
- To liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience.
WHAT ARE YOUR RESPONSIBILITIES
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Account Manager • Petaling Jaya, Selangor, Malaysia
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