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Finance & Operations Specialist

Finance & Operations Specialist

aCloudMY
30+ days ago
Job type
  • Quick Apply
Job description

We are seeking a detail-oriented and proactive Finance & Operations Specialist to manage the sales and finance operations of our organisation. This role is critical in ensuring smooth end-to-end processes from sales to procurement and subscription contract management while maintaining excellent customer relationships and managing accounts receivable (AR). The ideal candidate should have experience with subscription-based billing and reporting, particularly in Monthly Recurring Revenue (MRR) and Annual Recurring Revenue (ARR) models.

This is a Malaysia-based role, covering both Singapore and Malaysia operations, with the possibility of traveling to the Singapore HQ twice a year.

Key Responsibilities

  • Sales and Finance Operations
  • Oversee the complete sales-to-procurement lifecycle, including processing Sales Orders (SO), Purchase Orders (PO), and procurement tasks.
  • Manage subscription contract lifecycle, including renewals, amendments, and compliance tracking.
  • Collaborate with the sales team to ensure accurate and timely updates in sales operations and reporting.
  • Ensure smooth and efficient processes in procurement and vendor coordination.
  • Subscription and Recurring Billing Management
  • Handle monthly MRR billing management, ensuring accuracy and timeliness of invoices.
  • Manage and monitor subscription and usage-based billing processes, ensuring data integrity.
  • Prepare detailed reports for MRR, ARR, and subscription usage metrics for management review.
  • Identify and resolve discrepancies in subscription billing and usage data.
  • Accounts Receivable (AR) and Customer Management
  • Prepare and issue accurate sales invoices to customers.
  • Respond to customer finance-related inquiries, including requests for Statements of Account (SOA) and payment clarifications.
  • Monitor and manage AR, ensuring timely follow-ups on outstanding payments.
  • Resolve customer disputes and escalate issues when necessary to ensure efficient cash flow.
  • Maintain customer finance records and ensure compliance with company policies and financial regulations.
  • Process Improvement and Reporting
  • Identify opportunities to optimise sales and finance workflows to improve efficiency and accuracy.
  • Prepare and maintain detailed records, reports, and dashboards related to sales, procurement, MRR, ARR, and AR management.
  • Support management in financial audits and compliance reviews as required.
  • Collaboration
  • Liaise with cross-functional teams, including sales, procurement, and finance, to ensure alignment and seamless operations.
  • Travel
  • Possibility of traveling to Singapore HQ twice a year for meetings or training.

Requirements

  • Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
  • 3+ years of experience in finance operations, accounts receivable, or a similar role.
  • Familiarity with MRR and ARR billing processes and management.
  • Strong knowledge of sales and finance operations, including SO, PO, procurement, and subscription billing processes.
  • Experience in subscription and usage-based billing reporting preparation is essential.
  • Excellent communication skills with a customer-centric approach.
  • Proficient in finance tools and systems; experience with ERP systems like Dynamics 365 Business Central is a plus.
  • Strong analytical and problem-solving skills.
  • High attention to detail and ability to work under tight deadlines.
  • Benefits

    What We Offer

  • A dynamic and collaborative work environment.
  • Opportunities for professional growth and development.
  • Participation in quarterly team-building activities and an annual company trip.
  • Competitive salary and benefits package.
  • aCloud is an equal opportunity employer, committed to diversity and inclusion in the workplace.

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    Finance Specialist • MY