Overview
Section Head, UI Design I role at RHB Banking Group.
Responsibilities
- Drive end-to-end product design development from discovery to launch.
- Monitor and analyse post-launch performance and provide improvement recommendations.
- Consult on all aspects of product design, removing any design impediment from the development cycle.
- Hands‑on design and mentor designers to deliver user‑centric and innovative product solutions.
- Manage design capacity, resource allocation, and the quality of deliverables.
- Facilitate design workshops and conduct UX research.
- Craft holistic user journeys across all touchpoints and identify gaps and opportunities.
- Synthesise UX research findings and present insights and recommendations.
- Formulate product approaches aligned with business objectives and user adoption.
- Lead the approval process of design and prototype validation.
- Coach, develop, and motivate the design team, fostering a collaborative and creative environment.
Qualifications
Bachelor’s Degree or above in digital design, Human–Factors Interaction, or equivalent.Any related accreditation in UX research, Design Thinking, or agile is advantageous.Min. 8 years of working experience in product development with at least 2 years hands‑on UX research experience.Min. 2 years of experience in managing and leading a design team.Proven record of delivering end‑to‑end product design and a solid portfolio.Skills
Leadership and team motivation.Strategic thinking and analytical skills to influence stakeholders.Strong interpersonal and communication skills.Facilitation of workshops and group dynamic management.Proficient in UX research and practical experience in UI / UX development for multi‑platform.Fluent in design and prototyping tools such as Figma, FigJam, and Adobe Cloud.Employment Details
Mid‑Senior level, Full‑time, Location : Kuala Lumpur, Malaysia.
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