Change Manager, CACEIS Consulting M / F

Types of Jobs - Asset Management

Types of Jobs - Corporate & Investment Banking

Job title

Change Manager, CACEIS Consulting M / F

Contract type

Permanent Contract

22 / 11 / 2025

Yes

Job summary

This role will be responsible for leading the people, process, and cultural aspects of transformation programs that impact client servicing operations, technology platforms, and regulatory processes within the investor services function. This role combines structured change management methodologies with Lean Six Sigma, Agile delivery practices, design thinking, and critical thinking to deliver initiatives that are user-focused, operationally sound, and strategically aligned. Acting as the central link between business stakeholders, operations teams, and technology partners, the Change Manager ensures seamless transitions, high adoption rates, and sustained benefits while safeguarding client experience and maintaining service quality. By embedding continuous improvement practices and fostering stakeholder engagement at all levels, this role plays a pivotal part in enabling the organization to adapt quickly, operate efficiently, and remain competitive in a fast-evolving financial services landscape.

Supplementary Information

• Develop and execute change management strategies for initiatives such as client onboarding transitions, fund migrations, operating model redesigns, and platform upgrades.
• Integrate Lean Six Sigma principles to streamline processes, reduce waste, and improve service delivery.
• Apply Agile / Scrum practices for iterative, value-driven delivery.
• Use Design Thinking to ensure solutions are client- and user-centric.

Change Implementation & Risk Management

Stakeholder Engagement & Influence

Post Implementation Sustainability

Communication, Engagement & Training

Geographical area

Asia, Malaysia

City

Not specified

Education

Bachelor Degree / BSc Degree or equivalent

Level of minimal experience

6-10 years

Experience

Required skills

Technical skills required

Intermediary / Advanced Excel, Microsoft o365, Power BI knowledge

Languages

Not specified

General information

CACEIS is the asset servicing banking group of Crédit Agricole and Santander dedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers and corporate clients.

Through offices across Europe, North and South America, and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary and fund administration, fund distribution support, middle office outsourcing, issuer services and transfer agent.

With 7,000 employees and a large client base, CACEIS is a European leader in asset servicing and one of the major players worldwide.

By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.

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