Techical Training specialist - Product

Company Description

Discover the Unexpected

Experian is the world's leading global information services company. During life's big moments – from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organisations to prevent identity fraud and crime.

We have 21,700 people operating across 30 countries and every day we're investing in new technologies, talented people, and innovation to help all our clients maximise every opportunity. With corporate headquarters in Dublin, Ireland, we are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.

Learn more at or visit our global content hub at our global news blog for the latest news and insights from the Group.

Job Description

As a leading global software and product organisation, Experian needs the very best capability and talent in our product and engineering roles. And to attract and retain the very best talent, our goal is to offer unrivalled opportunities to grow careers and develop your skills.

This role sits as part of a team who ensure that our Product teams have access to learning and development opportunities to keep their skills relevant; to upskill for new technologies and to develop their skills for career progression and growth; ensuring that Experian has the best skilled talent to deliver our products to market.

This role will focus on the development of our Product Management community globally. They will be leading the implementation of the Product Academy & subsequently lead the day‑to‑day running of the academy. They will be accountable for maintaining an academy roadmap, which will cover content management; business engagement; learner awareness, adoption & engagement. There are exciting opportunities to innovate and focus on both formal learning as well as social learning; and lead on the strategy for Technical Early Career pipelines in our global hubs, including University partnerships.

The role holder will be successful by working in partnership with the Capability Owner, Capability Committee, Global Talent and Learning team, and HR Tech teams to bring the academy to life for Experian to deliver on our organizational objectives.

Strategic

• Consulting with the business to understand the capabilities in depth; and the priorities as outlined by the Capability committee and owner. Keeps close to the business strategy to inform the Academy strategy.
• Prioritises work and focus according to business value and creates / maintains a roadmap for the Academy with a clear release plan.
• Maintains oversight of all aspects of the day to day running of the Academy and works with other Academy leads to leverage opportunities to co‑create; share best practice; and move the global Academy approach to move forwards to meet the needs of our learners and our business
• Maintains excellent communications and reporting back to all key stakeholders to ensure appropriate business sponsorship and engagement. Meets regularly with the Academy council, managing the agenda and chairing the conversations alongside the Capability Owner.
• Regularly reviews feedback through our listening channels and uses this to inform the roadmap, strategy, content and communications approach
• Ensures appropriate HR leaders are engaged as appropriate in the skills and learning strategies.
• Builds university partnerships for intern, co‑op programmes for the Product Academy
• Ensures alignment with our global HR products such as the Global Career Framework, to ensure that the user experience is fully aligned.

Operational

Qualifications

Stakeholder & Communication

Strategic Thinking & Action

Experience

Credentials

Role Success Metrics

Additional Information

Our uniqueness is that we truly value yours.

Experian Asia Pacific's culture, people, flexibility and environments are key differentiators. We take our people and equal opportunity agenda very seriously. We focus on what truly matters; DEI, work / life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering… the list goes on. We're an award winning organisation due to our strong people focus (Great Place To Work, Top Employer and Employer of Choice).

Experian Asia Pacific leverages cutting edge data science, inclusion and start‑up mindsets to build tomorrow's credit solutions. Innovation is a critical part of Experian's DNA and practices. As is our diverse workforce, which drives our success. Everyone can succeed at Experian, irrespective of their gender, ethnicity, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers – Creating a better tomorrow together

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