Associate Manager, Investor Services

SS&C GlobeOpKuala Lumpur, Kuala Lumpur, Malaysia

11 hours ago

Job description

SS&C GlobeOp is a leading provider of cloud‑based fund services, technology and mobility‑enabled infrastructure for hedge funds, fund of funds, private equity and managed accounts. With core fund strategies that include fixed‑income, volatility and active trading, we offer middle office, accounting and management products.

Benefits

Flexibility : Hybrid Work Model
Your Wellbeing : Medical, Dental, Vision, Employee Assistance Program, Parental Leave and Well‑Stocked Pantry
Diversity & inclusion : Committed to welcoming, celebrating and thriving on diversity
Training : Hands‑on, team‑customized, including SS&C University
Education : Paid further education opportunities for eligible employees
Extra Perks : Bonus scheme, SS&C Stock(s) Allocation for eligible employees

What You Will Get To Do :

Process the dealing order and tax document submitted by the investors, issue transaction contract notes and monthly statements.

Obtain and review KYC documents from investors and ensure they are in compliance with relevant regulatory requirements.

Ensure all fund settings, investor and transaction records are up‑to‑date and accurate at all times.

Process settlement instructions received from investors and fund managers.

Proactively follow up with investors on any outstanding documents.

Deliver all required reports to fund managers according to agreed timeframes.

Respond timely to inquiries from fund managers, investors and auditors, etc.

Assist with new client onboarding; ensure all internal setups meet client needs.

What You Will Bring :

Minimum 3 years’ experience in Transfer Agency / Investor Services; preferably in hedge funds.

Excellent communication and client‑service skills, able to work within a team toward timely and accurate production.

Fluent in written and spoken English. Mandarin speaking is preferred.

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It is important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Accounting / Auditing

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Service Manager • Kuala Lumpur, Kuala Lumpur, Malaysia