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Regional Lead (Kuala Lumpur)
Regional Lead (Kuala Lumpur)UEM Edgenta Berhad • Kuala Lumpur, Kuala Lumpur, Malaysia
Regional Lead (Kuala Lumpur)

Regional Lead (Kuala Lumpur)

UEM Edgenta Berhad • Kuala Lumpur, Kuala Lumpur, Malaysia
30+ days ago
Job description

Overview

  • Lead and oversee day-to-day Integrated Facilities Management (IFM) operations across all assigned sites within the East Malaysia Region ensuring smooth service delivery and operational excellence.
  • Monitor and manage Planned Preventive Maintenance (PPM) and Corrective Maintenance (CM) activities to ensure all tasks are completed within SLA and budget limits.
  • Support new site readiness by inspecting project completions and maintaining accurate Construction Readiness Reports (CRR) in line with client and operational requirements.
  • Supervise and coordinate third-party service providers (e.g., TM / Dealers) to ensure effective delivery of contracted services.
  • Track and manage FM KPIs, ensuring all performance indicators are met and aligned with contract obligations and safety standards.
  • Maintain full compliance with statutory regulations, safety and health standards, and internal QSHE policies through regular audits and team engagement.
  • Assist Operations Manager with crisis response, performance reviews, and compliance documentation, and support continuous improvement initiatives.
  • Manage vendor relationships, assist in procurement processes, and review invoices to ensure cost control and timely payment.
  • Drive customer satisfaction by ensuring clear, timely communication and addressing feedback, complaints, or disruptions effectively.
  • Provide regular reporting, including monthly management updates and ad-hoc reports for internal use or client presentations, ensuring transparency and accountability.

Responsibilities

  • Lead and oversee day-to-day Integrated Facilities Management (IFM) operations across all assigned sites within the East Malaysia Region ensuring smooth service delivery and operational excellence.
  • Monitor and manage Planned Preventive Maintenance (PPM) and Corrective Maintenance (CM) activities to ensure all tasks are completed within SLA and budget limits.
  • Support new site readiness by inspecting project completions and maintaining accurate Construction Readiness Reports (CRR) in line with client and operational requirements.
  • Supervise and coordinate third-party service providers (e.g., TM / Dealers) to ensure effective delivery of contracted services.
  • Track and manage FM KPIs, ensuring all performance indicators are met and aligned with contract obligations and safety standards.
  • Maintain full compliance with statutory regulations, safety and health standards, and internal QSHE policies through regular audits and team engagement.
  • Assist Operations Manager with crisis response, performance reviews, and compliance documentation, and support continuous improvement initiatives.
  • Manage vendor relationships, assist in procurement processes, and review invoices to ensure cost control and timely payment.
  • Drive customer satisfaction by ensuring clear, timely communication and addressing feedback, complaints, or disruptions effectively.
  • Provide regular reporting, including monthly management updates and ad-hoc reports for internal use or client presentations, ensuring transparency and accountability.
  • Qualifications

  • Bachelor’s Degree in Engineering or any discipline from a university recognised by the Malaysian government.
  • Minimum 5 years of experience in Integrated Facilities Management (IFM) or a related field.
  • Proficient in Microsoft Office, especially Excel and PowerPoint, for report preparation, presentations, and business improvement plans.
  • Experience in managing contractors and vendors, including performance tracking and issue resolution.
  • Familiar with maintenance systems (e.g., CMMS, Asseto) and able to interpret data for operational decisions.
  • Good interpersonal and communication skills in both English and Bahasa Malaysia – written and spoken.
  • Proactive, detail-oriented, and analytical, with strong problem-solving and decision-making abilities.
  • Demonstrated leadership skills with the ability to manage and motivate cross-functional teams across multiple sites.
  • Flexible and mobile, willing to travel within the East Malaysia Region to oversee operations as required.
  • Seniorities

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

  • Other
  • Industries

  • Civil Engineering
  • Region-specific notices

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    Regional Lead Lumpur • Kuala Lumpur, Kuala Lumpur, Malaysia

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