This job offer is not available in your country.

Medical Assistant

OutsourcedSeberang Perai, Penang, Malaysia

1 day ago

Job description

A U.S.-based digital health company is transforming Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) through a device-agnostic platform integrated with pharmacies and providers.

Location : Work-from-home

Employment Type : Full-Time

About the Company

The company partners with local clinics, health systems, and pharmacies to deliver better patient outcomes and streamline care delivery.

Responsibilities

Call new patients to confirm device receipt and assist with setup (blood pressure cuffs, glucometers, scales, etc.).
Provide initial orientation on device use and the digital health platform.
Make scheduled follow-up calls, SMS, or video check-ins to ensure proper device usage.
Remind patients of required daily / weekly readings to meet RPM compliance (≥16 days of readings per month).
Record and document “interactive communication” for audit compliance.

Case Management Support

Escalate abnormal readings (e.g., high BP, low SpO₂) to supervising RNs.

Log patient-reported symptoms, device issues, or care questions in the EHR.

Follow approved scripts and care pathways for troubleshooting.

Administrative Tasks

Accurately record time spent per patient interaction for CPT billing compliance.

Ensure HIPAA-compliant handling of Protected Health Information (PHI).

Participate in daily / weekly check-ins with the shift manager.

Qualifications

Graduate of a recognized Medical Assistant or related healthcare training program.

1+ years of clinical or telehealth experience preferred.

Strong Chinese communication skills (spoken and written).

Comfortable with telephony, video calls, and digital documentation systems.

Familiarity with U.S. healthcare workflows (RPM / CCM experience a plus).

Reliable internet connection and quiet work environment.

Key Skills

Patient communication and empathy

Data entry and documentation accuracy

Escalation judgment (knowing when to involve RN / MD)

We are an equal opportunities employer and welcome applications from all qualified candidates.

#J-18808-Ljbffr

Create a job alert for this search

Assistant • Seberang Perai, Penang, Malaysia

Related jobs

Promoted

Medical Product Specialist

Servier MalaysiaGeorge Town, Malaysia

Medical Product Specialist position with Servier Malaysia in Penang, Malaysia.We are one of the largest private French pharmaceutical companies with a worldwide workforce and a focus on research-ba...Show moreLast updated: 8 days ago

Promoted

Nurse Manager

Flintex Consulting Pte LtdGeorge Town, Malaysia

To provide and oversee medical support for the schools, ensuring a safe and healthy environment for all students, employees, and visitors. To lead training, supervision, and guide colleagues in prov...Show moreLast updated: 8 days ago

Promoted

Medical Assistant

OutsourcedGeorge Town, Penang, Malaysia

Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) through a device-agnostic platform integrated with pharmacies and providers. The company partners with local clinics, health systems...Show moreLast updated: 1 day ago

Promoted
New!

Senior Mobile Developer / Mobile Developer (React Native)

MediumSungai Petani, Kedah, Malaysia

About the role : As part of our team, you will focus on developing best-in-class mobile applications using React Native.Our apps are built with a modern tech stack that emphasizes cross-platform fun...Show moreLast updated: less than 1 hour ago

Promoted

Malay Medical Translators needed

LILT AISungai Petani, Kedah, Malaysia

Lilt is looking for English into.We are interested in the following domains : Life Sciences, Medical, Medical devices, etc. If you have experience in any other domain or subdomain, please state it cl...Show moreLast updated: 29 days ago

Promoted

Medical Expert

DataAnnotationKulim, Kedah, Malaysia

We are looking for medical experts to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each mo...Show moreLast updated: 2 days ago

Promoted

Administrative Assistant

redONE Mobile MYGeorge Town, Malaysia

As a redONE evangelist, the Assistant, Sales Support is a key figure in managing pre- and post-sales processes with deep exposure to the RSS system. This role is essential in ensuring operational ex...Show moreLast updated: 8 days ago

Promoted
New!

Product Specialist

JnjmedtechGeorge Town, Penang, Malaysia

Established support individual contributor that executes tasks that are typically routine, with some deviation from standard practice. Follows administrative processes to ensure accuracy, timeliness...Show moreLast updated: less than 1 hour ago

Shipboard Medispa Physician

OneSpaWorldSeberang Perai, MY

Quick Apply

This position is based on a Cruise Ship Education and Experience Requirements • Completed medical education and hold a medical degree from a recognized college or university.Hold a current valid me...Show moreLast updated: 30+ days ago

Promoted

Freelance Q'eqchi' On-Demand Interpreter

THE LANGUAGE GROUP, LLCBayan Lepas, Penang, Malaysia

Accurately interprets messages between non-English speaking patients and healthcare providers or support personnel on-site. Adheres to the National Standards of Practice for Interpreters in Health C...Show moreLast updated: 2 days ago

Promoted

Medical Claims Assessors, Officer / Senior Officer (VHIS, Remote / Hybrid)

Bowtie Life Insurance CompanyKulim, Malaysia

Bowtie’s mission is to make insurance good again and our vision is to build a category-defining health insurance company. As a young and fast-growing company, grooming and learning from the next gen...Show moreLast updated: 8 days ago

Promoted

Assistant Sales Development Manager

Johnson & Johnson Innovative MedicinePenangMalaysia, Penang, Malaysia

Assistant Sales Development Manager.Johnson & Johnson Innovative Medicine.The role sits within Pharmaceutical Sales and focuses on Oncology / Hematology within the Northern region.Drive sales perform...Show moreLast updated: 30+ days ago

Promoted

Sales Executive (Medical Devices & Disposables)

Sinergia Talents Sdn BhdPenang, Malaysia

An established medical devices and disposables company committed to delivering comprehensive solutions to healthcare providers. We specialize in cardiology, orthopedics, and laparoscopy, providing h...Show moreLast updated: 30+ days ago

Promoted

Fleet Assistant (Georgetown)

Ninja VanPenangMalaysia, Penang, Malaysia

Assist in the management of daily fleet operations and monitoring driver.Improve operational processes that directly translate into higher delivery performance metrics. Deep dive into fleet utilizat...Show moreLast updated: 30+ days ago

Promoted

Mobile iOS Application Developer | Healthcare / Pharma Group | Remote (WFH)

Career HorizonsKulim, Malaysia

Company overview A joint venture of one of the largest healthcare services groups in Asia, our client is a leading Third-Party Administrator (TPA) and Managed Care Organisation (MCO) that also buil...Show moreLast updated: 8 days ago

Promoted

Assistant Manager Field Sales

DKSHPenangMalaysia, Penang, Malaysia

Be among the first 25 applicants.To drive the department’s sales objectives through good understanding of the market trend and conditions, proper business planning and excellence in execution for I...Show moreLast updated: 30+ days ago

Promoted

Bilingual Virtual Assistant

DataannotationSeberang Perai, Penang, Malaysia

We are looking for an Interpreter to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each mod...Show moreLast updated: 29 days ago

Promoted

Procurement Assistant (Materials & Project Coordination)

RADICAL Internetwork SDN BHDBayan Lepas, Penang, Malaysia

Procurement Assistant (Materials & Project Coordination).ISO processes, import shipments, and supplier management.Procurement & Supplier Coordination. Assist in sourcing and comparing quotations for...Show moreLast updated: 2 days ago

Promoted

Customer Service Assistant

AmwayGeorge Town, Penang, Malaysia

Job Title : Customer Service Assistant.Apply now to be a part of our team as a Customer Service Assistant.Perform basic cashier role such as processing and receiving payments and issuing receipts to...Show moreLast updated: 1 day ago

Promoted

Freelance Kurdish On-Demand Interpreter

THE LANGUAGE GROUP, LLCKulim, Malaysia

REMOTE ONLY POSITION Responsibilities.Accurately interprets messages between non-English speaking patients and healthcare providers or support personnel on-site Adheres to the National Standards of...Show moreLast updated: 8 days ago