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Live Sales Agent
Horizon CorpKota Damansara, Selangor, Malaysia18 hours ago
Job descriptionHandle inbound & outbound calls to support customers globally (90% English, 10% Cantonese / Mandarin). Guide customers step-by-step through online purchases or build / send custom carts. Log leads in CRM when customers cannot purchase online. Handle triage support & billing inquiries, redirecting to correct teams. Work towards achieving sales targets & call center KPIs. SaaS / Cloud / Platform selling experience Cloud PBX product knowledge Salesforce CRM experience Solution-selling techniques Professional development
Requirements
- Languages : Cantonese + Mandarin + English (B2 level or higher)
- At least 1 year of BPO Customer Service or Sales experience
- Strong communication & problem-solving skills
- Willingness to work onsite (remote not available)
Key Responsibilities
Preferred Skills (a plus but not mandatory)
Job Types : Full-time, Permanent
Pay : RM4, RM4,351.17 per month
Benefits :
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Sales Agent • Kota Damansara, Selangor, Malaysia