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Customer Service (Retail)

Customer Service (Retail)

Strip - Ministry of WaxingKuala Lumpur, Kuala Lumpur, Malaysia
3 days ago
Job description

Requirements

  • At least 2 years working experience in retail (preferably in similar industry)
  • Energetic, a team player
  • Good complexion with pleasant customer service skills
  • Good communication and interpersonal skills

Responsibilities

  • Provide consultation and advisory service to customer on products and treatments.
  • Making product / treatment recommendation to customers.
  • Performing customer service by updating customer the balance of credit and obtaining customer’s feedback on the services rendered to them.
  • Handle daily sales including collecting payments, invoicing, settlement, rendered services, profile checking and etc. by using existing system.
  • Assist Branch Manager on achieving sales targets.
  • Monitor stock levels and sales, and re-order items when necessary.
  • Respond to customer inquiries on WhatsApp.
  • Maintains ambience of the Retails Outlet, ensure the tidiness of the stock shelves and organize sales areas.
  • Benefits

  • 5 days work
  • Sales incentives
  • KWSP, SOCSO included
  • Medical and dental benefits
  • Good location, easy access to public transport
  • Annual Medical Check-Up
  • Special Birthday Perks
  • Exclusive Staff Purchase Privileges
  • Skills

    Customer Service Point of Sale (POS) Systems Retail Sales Communication Skills Interpersonal Skills Client Relations

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    Customer Service (Retail) • Kuala Lumpur, Kuala Lumpur, Malaysia