Account Executive

Direct message the job poster from Genpact

With a startup spirit and 125,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.

Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.

Welcome to the relentless pursuit of better.

Senior Analyst - Billing & Collection (Mandarin Speaker)

Responsibilities

• Analyze and review requests received for new customer set ups—complete extensive due diligence and recommend the credit limit for the customer.
• Complete the order hold / release process on a daily basis after thorough inspection.
• Run weekly reports to gather the credit master changes completed and complete due diligence wherever needed.
• Follow up with customer for Receivables via email or calls. Respond promptly and accurately to both customers and internal queries, providing data / reporting as and when requested.
• Acknowledge and process customer enquiry such as invoice copies, refunds, etc.
• Work with local finance business partner in resolving queries, account problems and concerns.
• Ensure compliance with policies and procedures for every transaction performed.
• Participate in cross‑functional efforts to implement continuous improvement projects.

Qualifications

Preferred qualifications

Location

Subang Jaya, Selangor, Malaysia

Seniority level

Associate

Employment type

Full‑time

Job function

Accounting / Auditing, Administrative, and General Business

Industries

Business Consulting and Services, Professional Services, and Accounting

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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