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Sales Manager - Corporate (Proactive)
Sales Manager - Corporate (Proactive)Mercure Hotels • Kuala Lumpur, Kuala Lumpur, Malaysia
Sales Manager - Corporate (Proactive)

Sales Manager - Corporate (Proactive)

Mercure Hotels • Kuala Lumpur, Kuala Lumpur, Malaysia
30+ days ago
Job description

Company Description

At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe. Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.

Job Description

  • Responsible for driving corporate business revenue in the hotel by securing new accounts, retaining and growing existing corporate clients.
  • Develop and execute a proactive corporate sales strategy aligned with the hotel’s overall revenue and marketing plan.
  • Identify, target and prospect new corporate accounts and establish relationships.
  • Working closely with internal departments to ensure delivery of service standards and maximising profitability.
  • Attend industry events, trade shows, road-shows, client visits, site inspections to promote the hotel and secure business.
  • Maintain a robust sales pipeline of qualified leads; manage follow-up, proposals, negotiations and contract closure.
  • Monitor market trends, competitor activities, demand spikes and identify new opportunity segments.
  • Develop and nurture relationships with existing corporate clients, ensuring repeat business and account growth.
  • Deliver regular account reviews, forecasting, and check-in meetings with key stakeholders.
  • Work closely with Revenue Management to optimise pricing, packaging and yield strategies for corporate business.
  • Create and submit proposals, contracts, amendments; ensure all bookings are properly documented and turned over to operations.
  • Ensure accurate and timely reporting of sales activities, pipeline status, forecasts, monthly / quarterly results to senior management.
  • Liaise with Marketing team to develop targeted campaigns, promotional offers, and sales collateral for the corporate segment.
  • Work cross-functionally with F&B and other departments to tailor offers to corporate clients.
  • Represent the hotel externally (industry associations, corporate networking events) to raise visibility and brand in the market.
  • Keep abreast of hospitality industry trends in the corporate sector developments and apply insights into strategy.
  • Maintain professional presentation, high level of service orientation, and uphold the hotel’s brand standards.
  • Positions are open for Malaysians & Permanent Residents only.

Qualifications

  • High school Diploma or University Degree.
  • Minimum 3-5 years of corporate sales experience preferably in a hospitality environment.
  • Proficient in MS Office programs.
  • Excellent communication, negotiation and presentation skills to engage C-level clients and decision-makers.
  • Strategic thinker with strong analytical skills, self-motivated, and able to operate in fast-paced luxury environment.
  • Benefits

    By joining us, you will become a Heartist® because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world. You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

    Seniority Level

    Mid-Senior level

    Employment Type

    Full-time

    Job Function

    Sales and Business Development

    Industry

    Hospitality

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