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Bilingual (English & Japanese) Sales Specialist | IT Services & System

Tap Growth aiPetaling Jaya, Selangor, Malaysia

10 hours ago

Job description

Overview

We are seeking a dynamic and results-driven Sales Specialist to drive revenue growth in our IT services and system solutions. The ideal candidate will have extensive experience in B2B technology sales, strong relationship-building skills, and a proven track record of exceeding sales targets in the competitive IT industry.

Location : Kota Damansara, Petaling Jaya, Malaysia

Work Mode : Work From Office

Role : Sales Specialist for IT Services & System (Japanese & English Speaking)

Salary : MYR 10,000

Responsibilities

Lead Generation & Prospecting : Actively identify, research, and qualify new business opportunities and leads for system integration projects in target industries (e.g., Japanese-Oriented Companies) within Malaysia, leveraging fluency in required languages.
Conduct outbound calls and emails outreach in Japanese or English to introduce our SI capabilities and generate interest.
Participate in industry events, technology forums, and networking activities (both virtual and in-person) to expand the professional network and capture leads specific to IT infrastructure, software, and services.
Solutions Selling & Technical Understanding : Develop a strong understanding of our core system integration offerings, including but not limited to : Own Managed Services (e.g., Firewall Managed Services, IT Help Desk Services, RPAM Service & etc). Other Solutions : Network Infrastructure (e.g., Firewall, LAN / WAN, Wi-Fi, Security solutions), Server & Storage Solutions (e.g., On-premises, Virtualization, Cloud integration), Cybersecurity Solutions (e.g., Endpoint Protection) and Cloud Services (e.g., IaaS, PaaS, SaaS integration, Hybrid Cloud).
Conduct compelling presentations and demonstrations tailored to the specific IT requirements and business challenges of clients, utilizing both languages effectively.
Collaborate closely with project teams and vendors to understand client's existing IT environments and propose optimal, integrated solutions.
Understand customer requirements, pain points, and objectives to propose suitable and scalable IT solutions.
Sales Cycle Management : Prepare and present comprehensive proposals, quotations, and contracts in the client's preferred language (Japanese or English, often a blend). Negotiate terms and close sales deals for complex IT projects to meet or exceed monthly, quarterly, and annual sales targets. Manage the entire sales pipeline from lead generation to post-sale follow-up, ensuring smooth project handover to the delivery team.
Client Relationship Management : Build and maintain strong, long-lasting relationships with new and existing clients in both the private and public sectors through proactive communication and exceptional service. Act as a primary point of contact for clients, addressing IT-related inquiries, resolving issues, and ensuring customer satisfaction throughout the project lifecycle in their preferred language. Identify opportunities for upselling and cross-selling additional IT services, hardware, and software within the existing client base. Gather client feedback and market intelligence specific to IT needs and challenges in the Malaysian market to contribute to solution development and sales strategy.
Market Intelligence & Strategy : Stay informed about IT industry trends, emerging technologies, market conditions, and competitor offerings within the Japanese-Oriented Companies system integration landscape. Provide insights into local business practices, cultural considerations, and communication styles to optimize sales approaches within Malaysia.
Reporting & Administration : Maintain accurate and up-to-date client information, sales activities, and project statuses in organized format. Generate regular sales reports, forecasts, and pipeline analyses specific to IT projects. Manage & collaborate administrative tasks related to sales orders, solution contracts, and invoicing with finance team.

Qualifications

Education : Degree in IT, Computer Science, Business Administration, Marketing, or a related technical field.

Language Proficiency : Native or Near-Native fluency in Japanese, both written and verbal. Native or Near-Native fluency in English, both written and verbal.

Experience : Minimum of 5 years of proven experience in sales, business development, or account management within an IT System Integrator, IT Solutions Provider, or IT Vendor environment. Demonstrated understanding of IT infrastructure, networking, cybersecurity & cloud computing. Proven track record of meeting or exceeding sales targets for complex IT projects and services. Experience navigating the Malaysian IT market and understanding Japanese-Oriented Company business nuances is a strong plus.

Skills : Exceptional communication, presentation, and negotiation skills in both required languages. Ability to simplify complex technical concepts for business stakeholders. Strong interpersonal skills, active listening, independence, teamwork, organization, time and pipeline management. Proficiency in Microsoft Office Suite. Proactive, self-motivated, and results-oriented with an interest in technology. Ability to adapt sales strategies to different cultural contexts in Malaysia. Valid driving license and willingness to travel within Klang Valley and other states in Malaysia for client meetings / site visits as required.

Remuneration

MYR 10,000 - MYR 12,000

Contact

May Chong | |

Andrea Low | |

Ready to accelerate your sales career? Apply now and join our growing team!

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

IT Services and IT Consulting

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It Specialist • Petaling Jaya, Selangor, Malaysia