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ONLINE SALES ADMIN

ONLINE SALES ADMIN

PuteriShah Alam, Selangor, Malaysia
30+ days ago
Job description

The Online Sales Administrator is responsible for managing the day-to-day operations of online sales platforms such as Shopee, Lazada, TikTok Shop, and company websites. The role includes order processing, inventory coordination, customer service, and assisting in promotional activities.

Key Responsibilities

  • Order & Platform Management
  • Respond to customer inquiries, messages, and complaints on all platforms professionally and promptly.
  • Resolve post-sales issues (returns, refunds, missing items) efficiently.
  • Assist in setting up campaigns, flash sales, vouchers, and discounts during promotional periods.
  • Coordinate with marketing / design teams to update visuals and campaign banners.
  • Reporting & Administration
  • Prepare daily / weekly / monthly sales reports and share insights with management.
  • Track and record stock movement and highlight low inventory levels.
  • Maintain records of invoices, transactions, and customer interactions.

Qualifications

  • Diploma in Marketing, Business, E-commerce, or related field.
  • 1–2 years’ experience in e-commerce, digital marketing, or online sales (experience with Shopee / Lazada / TikTok is a plus).
  • Strong analytical and data-driven mindset.
  • Good communication and teamwork abilities.
  • Proficiency in Microsoft Office (Excel, PowerPoint), and e-commerce platforms.
  • Additional Requirements

  • At least 3 years auditing / inventory management experience.
  • Proven track record in audit environment demonstrating high-quality work, findings, and reports.
  • Excellent analytical, written communication, interpersonal, organizational, and presentation skills.
  • Meticulous with strong analytical skills and sound commercial judgment.
  • Positive attitude, high integrity, drive, and initiative.
  • Application Process

    Please fill out the form and upload your resume. We will contact you shortly to schedule an interview.

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  • Malaysia +60
  • Select Job Application : EXECUTIVE, REGULATORY AND COMPLIANCE, QC, IT TECHNICAL SUPPORT, ONLINE SALES ADMIN

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    Job Details

    Level : Executive

    Salary Range : RM – RM

  • Employment contract term : 1 year
  • Yearly annual increment and performance bonus
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    Admin • Shah Alam, Selangor, Malaysia