ONLINE SALES ADMIN

The Online Sales Administrator is responsible for managing the day-to-day operations of online sales platforms such as Shopee, Lazada, TikTok Shop, and company websites. The role includes order processing, inventory coordination, customer service, and assisting in promotional activities.

Key Responsibilities

• Order & Platform Management
• Respond to customer inquiries, messages, and complaints on all platforms professionally and promptly.
• Resolve post-sales issues (returns, refunds, missing items) efficiently.
• Assist in setting up campaigns, flash sales, vouchers, and discounts during promotional periods.
• Coordinate with marketing / design teams to update visuals and campaign banners.
• Reporting & Administration
• Prepare daily / weekly / monthly sales reports and share insights with management.
• Track and record stock movement and highlight low inventory levels.
• Maintain records of invoices, transactions, and customer interactions.

Qualifications

Additional Requirements

Application Process

Please fill out the form and upload your resume. We will contact you shortly to schedule an interview.

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Select Job Application : EXECUTIVE, REGULATORY AND COMPLIANCE, QC, IT TECHNICAL SUPPORT, ONLINE SALES ADMIN

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Job Details

Level : Executive

Salary Range : RM – RM

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