Manager, Franchise Growth & Enablement

Overview

The Franchise AP Regional Team is seeking a Manager, Franchise Growth & Enablement. In collaboration with the Vice President, Franchise Growth & Enablement, you will execute Franchise’s Customer Risk Management principles and partner with regional stakeholders, providing strategic and operational support to onboard Mastercard network participants within the Asia-Pacific Region in accordance with Mastercard’s requirements and local regulations. You will align Franchise Growth & Enablement with cross-functional stakeholders to drive scale of Mastercard’s cross-border and domestic products and services.

Role

• Performs assignments that support onboarding customers, registration, and respond to ad-hoc customer requests
• Implement Franchise strategies to support the scale and growth of new business initiatives in cross-border and domestic payments products and services
• Collaborate with Account and Product teams to enable new opportunities in core businesses, multi-rail flows, and new customer segments (installment providers, fintechs) that reflect the value of extending the Franchise
• Provide Franchise Solutions Accelerator support for customer training and education initiatives
• Close collaboration with internal stakeholders to provide support to customers
• Ensure internal risk-based decision-making models for new opportunities are applied appropriately during assessment to ensure the integrity of the brand and support growth of new payment products and services
• Responsible for customer administration, such as managing common mailbox, tracking projects and billing, and generating administrative reports for specific market(s) or region

All About You

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with inherent risk. Every person working for, or on behalf of, Mastercard is responsible for information security and must :

Job Requirements

Company Benefits

Workplace flexibility

At Mastercard, we value and support flexibility as part of our hybrid workplace where every employee can do their best work.

Get access to best-in-class inclusive wellbeing programs and resources to help you be your best self.

Mastercard offers Recognizing You globally—it’s our peer-to-peer recognition program that enables us to celebrate the big and small wins every day!

Connecting everyone to priceless possibilities. At Mastercard, we connect and power an inclusive digital economy that benefits everyone, everywhere. As a global technology company in the payments space, we are looking for change makers who are committed to doing well by doing good. We offer a wide variety of opportunities for passionate individuals who want a growing career with impact.

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