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Sales Assistant _ Sogo KL

Sales Assistant _ Sogo KL

Samsonite Group APAC & Middle EastKuala Lumpur, Kuala Lumpur, Malaysia
30+ days ago
Job description

Overview

Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, Hartmann, and Lipault Paris, our products are sold in over 100 countries through company-operated retail stores, websites and a variety of retail partners.

Job Description

Responsibilities

  • Take ownership, accountability for store and personal productivity
  • Contributes to setting goals and holds team accountable for productivity standards
  • Provides leadership through role modeling service behaviors and approach standards
  • Ensures customer issues are resolved in the store, and partners with Store Manager as appropriate
  • Consistently ensures all daily tasks are completed without negatively impacting service
  • Resolve conflicts with team members in a timely and productive manner
  • Inspires team to meet and exceed performance standards
  • Utilizes all training initiatives to assist in developing the team and provide coaching to other team members
  • Develop plans to address key business issues, utilizes plans to impact business and achieve desired results

Qualifications

  • 3 years’ experience in retail or service industry
  • 1 year experience in a position of leadership, management experience
  • Ability to communicate effectively with customers and staff, maneuver sales floor
  • Ability to meet moderate stockroom lifting requirements, and store climbing requirements
  • Experience working in a fast paced retail environment
  • Excellent client service and communication skills
  • Proficient in Microsoft Excel, Word, and Outlook
  • Comfortable with flexible work schedule to meet the needs of the business, including nights, weekends and holidays

    • About The Team

  • Why you\'ll love working here : Our employees matter. We provide meaningful rewards and development opportunities, recognize performance, and foster a supportive working environment.
  • Vibrant culture : We value diversity and inclusion and empower employees to bring their authentic selves to work.
  • Socially responsible : We strive to minimize environmental impact and use sustainable materials, methods, and models.

    • We are an equal opportunity employer and are committed to a work environment where all applicants, associates, customers, and others are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

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    Sales Assistant Sogo Kl • Kuala Lumpur, Kuala Lumpur, Malaysia