Business Support

Overview

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Business Support

role at

IFB International Freightbridge . Location : Kuala Lumpur (Port Kelang), Malaysia. Posted July 10, 2025. Responsibilities

Communicating with customers, making outbound calls to potential customers, and following up on leads; understanding customers' needs and identifying sales opportunities. Answering potential customers' questions and sending additional information per email; routing qualified opportunities to the appropriate sales executives for further development and closure. Collaborate with the marketing and product teams to align strategies and optimize business opportunities. Handle customers’ inquiries, requests, and complaints related to delivery, billing statements, preparations and validations. Work in a small, harmonized team and cover all aspects of the sales and operation process. Other ad-hoc tasks, urgent duties and projects as well as assignments. What You Bring

Candidate must possess at least a STPM / Professional Certification / Diploma, preferably major in Logistics, Supply Chain Management, Business Management and / or Marketing. Fresh graduates are encouraged to apply. Minimum 3 years of relevant working experience in logistics / freight forwarding business. Ability to multitask and track multiple processes throughout the supply chain. Excellent communicator with the ability to interact and deal with different people of diverse cultures. Positive customer service skills with an ability to communicate eloquently and effectively. Proficient in MS. Office and computer knowledge. What We Offer

Inhouse training and upskilling programs. Passionate, innovative and energetic work culture. Career development, advancement and growth potential. Additional Information

Join our team and be a part of an exciting journey to success. Please send us your updated resume and a compelling cover letter explaining why you are the perfect fit for this role. Apply via E-Mail. Related Vacancies include : Business Development Executive / Assistant Manager. Seniority level : Entry level. Employment type : Full-time. Job function : Information Technology. Industries : Transportation, Logistics, Supply Chain and Storage. Referrals increase your chances of interviewing at IFB International Freightbridge by 2x. Get notified about new Business Support jobs in Kuala Lumpur, Malaysia.

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