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Head of Digital and AI Products
Head of Digital and AI ProductsMaxis • Kuala Lumpur, Kuala Lumpur, Malaysia
Head of Digital and AI Products

Head of Digital and AI Products

Maxis • Kuala Lumpur, Kuala Lumpur, Malaysia
25 days ago
Job description

Maxis Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Are you ready to get ahead in your career?

We want to empower you to turn your ambitions into achievements.

  • We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
  • Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
  • To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

The Head of Digital and AI Products will lead the strategic development, delivery, and lifecycle management of digital and AI‑driven products and solutions across the organisation. This role is responsible for defining the product vision and roadmap, building and leading a high‑performing product team, and collaborating with business and technology stakeholders to ensure alignment with enterprise strategy and customer needs.

What are you accountable for?

  • Define and drive the overall product vision, strategy, and roadmap for digital and AI product portfolios.
  • Lead the end‑to‑end product lifecycle from ideation, design, and development to launch, adoption, and scaling.
  • Collaborate with cross‑functional teams (engineering, data science, marketing, operations, and business leaders) to deliver innovative and impactful AI‑enabled products.
  • Establish and track KPIs to measure product performance, customer adoption, and business impact.
  • Stay abreast of emerging digital and AI technologies, industry trends, and best practices to drive innovation and competitive advantage.
  • Build, mentor, and develop a team of product managers and specialists, fostering a culture of customer‑centricity and innovation.
  • Ensure compliance with data governance, AI ethics, and regulatory standards.
  • Act as a thought leader and advocate for digital and AI products, both internally and externally.
  • What should you have for the role?

  • Bachelor’s degree in Computer Science, Engineering, Business, or related field; Master’s degree preferred.
  • Minimum 12–15 years of experience in product management, with at least 5 years in leadership roles overseeing digital or AI / ML products.
  • Proven track record of delivering successful AI and digital products at scale.
  • Strong understanding of AI technologies (machine learning, NLP, computer vision, GenAI) and digital platforms.
  • Excellent leadership, stakeholder management, and communication skills.
  • Strong business acumen with the ability to align technology initiatives with organisational goals.
  • Experience working in agile environments and leading cross‑functional teams.
  • What’s next?

  • Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
  • Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.
  • Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

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    Head Digital Product • Kuala Lumpur, Kuala Lumpur, Malaysia

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