Transport Team Lead (Bukit Raja Selatan / Pulau Indah)Shopee • Kuala Lumpur, Kuala Lumpur, Malaysia
Transport Team Lead (Bukit Raja Selatan / Pulau Indah)
Shopee • Kuala Lumpur, Kuala Lumpur, Malaysia
30+ days ago
Job descriptionBachelor’s Degree or Diploma in any field Minimum 5 years of working experience in linehaul field or logistic transportation in e-commerce fulfilment / logistics industry Demonstrated people management experience in an operational environment with your team responsibility Proven analytical skills and operational management skills Good verbal and written communication skills in Bahasa Malaysia and English Proven ability in leading a team in a result-oriented environment
Shopee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Transport Team Lead (Bukit Raja Selatan / Pulau Indah)
Responsibilities
- Manage the entire transport / linehaul operations of parcels within Malaysia using the daily performance report, track record of high performance and team improvement
- Ensure procedures and regulations are enforced
- Dispute resolution within and outside the team
- Lead team briefing, weekly meeting with staff, regular meeting on team performance
- Continuously improve the key performance indicators (KPIs) of the staff on productivity, quality, service level, and stakeholder satisfaction
- Handle first tier complaint management
- Maintenance of in house vehicles
Requirements
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Team Lead • Kuala Lumpur, Kuala Lumpur, Malaysia
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