Application Manager

To lead and improve business systems, related processes and data analytics in the organization.

Job Responsibilities

• Support and troubleshoot ERP issues and local application issues
• Analyze associate’s needs and develop software solutions that support day to day operations, including complex reporting needs with the aim of optimizing operational efficiency
• Identify opportunities for system enhancements that will deliver enhanced functionality and / or simplify system administration
• Responsible for direct report’s performance and delivery by ensuring quality, policies, systems and procedures are in place and implement disciplinary measures where necessary
• Manage direct report’s on-the-job training & development needs
• Accomplishes financial goals set by forecasting requirements, preparing annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions
• Participate in annual Disaster Recovery Simulation
• Ensure project deliverables, budget, KPI and timelines are met
• Establish and maintain strong, strategic partnership with vendors and service suppliers
• Adherence to procurement policies at all time
• Establish, monitor and maintain service performance of the IT helpdesk system
• Any other duties required assigned to you from time to time

Job Requirements

#J-18808-Ljbffr