Talent.com
This job offer is not available in your country.
Customer Experience Associate

Customer Experience Associate

ARBA TravelKuala Selangor, Kuala Selangor, Malaysia
1 day ago
Job description

Customer Experience Associate

ARBA Travel marries humane with technology to build a better travel experience. We aim to become leading Travel Company in Halal Tourism which valued at $250 Billion worldwide.

We work only with A-Talent. We favor hiring from diverse backgrounds, not just in tourism! Our team spans various disciplines from top universities worldwide : Finance, Engineering, Political Economy, Biotech, Actuarial Science, Computer Science, Sales, Digital Marketing, Islamic Studies, and Tourism.

Your Mission

  • You are responsible for delivering gold standards customer experience by designing the perfect ARBA Customer Journey during Pre-Trip, During Trip & Post-Trip.
  • As the friendly face behind the screen, you'll be the go-to guru for ARBA Travellers seeking assistance. Whether they reach out via WhatsApp, email, or phone call, your mission is to dazzle them with your quick wit and unwavering helpfulness.

Skillsets & Requirement

  • Empathy is a must : It is very important for ARBA Travel’s Customer Experience to have decent sensibility when offering consultation, troubleshooting, listening to customer’s concern or when resolving any issues.
  • Good in communication : You are good at choosing the right words on the right time to the right person.
  • EPF, SOCSO
  • Health allowance
  • Cost of living allowance
  • Work-From-Anywhere Days
  • Join Company’s Domestic or Oversea trip
  • Access to growth courses.
  • We are hiring urgently ! If you’re passionate about delivering exceptional customer experiences and are ready to start immediately, we’d love to hear from you. Apply today and be part of ARBA’s journey!

    We are an equal opportunities employer and welcome applications from all qualified candidates.

    #J-18808-Ljbffr

    Create a job alert for this search

    Associate Associate • Kuala Selangor, Kuala Selangor, Malaysia

    Related jobs
    • Promoted
    Customer Experience (Projects) - Operations, MY Marketplace

    Customer Experience (Projects) - Operations, MY Marketplace

    ShopeeKuala Lumpur, Kuala Lumpur, Malaysia
    Customer Experience (Projects) - Operations, MY Marketplace.Customer and UX Insight : Analyze customer feedback and user interaction data to understand how customers interact with Shopee’s app and i...Show moreLast updated: 7 days ago
    • Promoted
    • New!
    Executive, Customer Experience (Complaint)

    Executive, Customer Experience (Complaint)

    MNRB GroupKuala Lumpur, Kuala Lumpur, Malaysia
    Executive, Customer Experience (Complaint) responsible for managing and resolving customer complaints efficiently and professionally, ensuring compliance with regulatory standards while maintaining...Show moreLast updated: 17 hours ago
    • Promoted
    Customer Experience Analyst

    Customer Experience Analyst

    All jobsCyberjaya, Selangor, Malaysia
    As IT Customer Experience Analyst, you will be the first point of contact to Logicalis’s customers.In this role you will work closely together with your team members as you rely on each other for s...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Experience Analyst

    Customer Experience Analyst

    Logicalis Asia PacificCyberjaya, Selangor, Malaysia
    As IT Customer Experience Analyst, you will be the first point of contact to Logicalis’s customers.In this role you will work closely together with your team members as you rely on each other for s...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Experience Associate

    Customer Experience Associate

    ARBA TravelKepong, Kuala Lumpur, Malaysia
    ARBA Travel marries humane with technology to build a better travel experience.We aim to become leading Travel Company in Halal Tourism which valued at $250 Billion worldwide.We favor hiring from d...Show moreLast updated: 1 day ago
    • Promoted
    SENIOR CUSTOMER EXPERIENCE ANALYST

    SENIOR CUSTOMER EXPERIENCE ANALYST

    All jobsCyberjaya, Selangor, Malaysia
    The Senior Customer Experience Analyst is responsible for overseeing the day-to-day operations of the service desk team.This role ensures that IT support services are delivered efficiently, meeting...Show moreLast updated: 1 day ago
    • Promoted
    Customer Onboarding Associate (APAC)

    Customer Onboarding Associate (APAC)

    Tec D MalaysiaPetaling Jaya, Selangor, Malaysia
    The primary purpose of this role is to deliver an excellent onboarding experience for new customers across all Tech Data businesses in the APAC region. The Customer Onboarding Associate serves as th...Show moreLast updated: 1 day ago
    • Promoted
    Customer Onboarding Associate (APAC)

    Customer Onboarding Associate (APAC)

    SYNNEXPetaling Jaya, Selangor, Malaysia
    The primary purpose of this role is to deliver an excellent onboarding experience for new customers across all Tech Data businesses in the APAC region. The Customer Onboarding Associate serves as th...Show moreLast updated: 3 days ago
    • Promoted
    Customer Experience Lead

    Customer Experience Lead

    All jobsCyberjaya, Selangor, Malaysia
    The Role : As the Customer Experience Lead within our Managed Services business, you will lead the Service Desk team providing excellent service to our managed service customers.You will monitor and...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Onboarding Associate (APAC)

    Customer Onboarding Associate (APAC)

    SYNNEX CorporationPetaling Jaya, Selangor, Malaysia
    Customer Onboarding Associate (APAC) page is loaded## Customer Onboarding Associate (APAC)locations : Petaling Jaya, Malaysiatime type : Full timeposted on : Posted Todayjob requisition id : R4...Show moreLast updated: 3 days ago
    • Promoted
    • New!
    Manager, End User Experience

    Manager, End User Experience

    AIA Hong KongKuala Lumpur, Kuala Lumpur, Malaysia
    Are you ready to shape a better tomorrow?.AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils i...Show moreLast updated: 17 hours ago
    • Promoted
    Customer Experience Lead

    Customer Experience Lead

    Logicalis Asia PacificCyberjaya, Selangor, Malaysia
    The Role : As the Customer Experience Lead within our Managed Services business, you will lead the Service Desk team providing excellent service to our managed service customers.You will monitor and...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Team Leader, Customer Experience

    Team Leader, Customer Experience

    KlookKuala Lumpur, Kuala Lumpur, Malaysia
    We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by Ethan Lin, Eric Gnock Fah ...Show moreLast updated: 17 hours ago
    • Promoted
    SENIOR CUSTOMER EXPERIENCE ANALYST

    SENIOR CUSTOMER EXPERIENCE ANALYST

    Logicalis Asia PacificCyberjaya, Selangor, Malaysia
    The Senior Customer Experience Analyst is responsible for overseeing the day-to-day operations of the service desk team.This role ensures that IT support services are delivered efficiently, meeting...Show moreLast updated: 3 days ago
    • Promoted
    SENIOR CUSTOMER EXPERIENCE ANALYST

    SENIOR CUSTOMER EXPERIENCE ANALYST

    Logicalis Group (DE)Cyberjaya, Selangor, Malaysia
    The Senior Customer Experience Analyst is responsible for overseeing the day-to-day operations of the service desk team.This role ensures that IT support services are delivered efficiently, meeting...Show moreLast updated: 7 days ago
    • Promoted
    Team Leader, Customer Experience

    Team Leader, Customer Experience

    Klook Travel Technology LimitedKuala Lumpur, Kuala Lumpur, Malaysia
    We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Klook in...Show moreLast updated: 3 days ago
    • Promoted
    Customer Experience, Team Lead

    Customer Experience, Team Lead

    Zurich 56 Company LtdKuala Lumpur, Malaysia
    Overview Responds to simple standard customer and distributor facing sales servicing requests in line with documented guidelines and rules, to provide excellent customer service.Demonstrates an und...Show moreLast updated: 28 days ago
    • Promoted
    • New!
    Customer Experience & Smiles Associate (Entry-Level)

    Customer Experience & Smiles Associate (Entry-Level)

    Revolution Runners Sdn BhdPuchong, Selangor, Malaysia
    Customer Experience & Smiles Associate (Entry-Level).We don’t wait for perfect candidates—we grow them.If you’re ready to learn fast, lead boldly, and build something meaningful, we’re ready for yo...Show moreLast updated: 17 hours ago
    • Promoted
    Customer Experience Manager, APAC (Japanese)

    Customer Experience Manager, APAC (Japanese)

    Expedia, Inc.Subang Jaya, Selangor, Malaysia
    Expedia Group brands power global travel for everyone, everywhere.We design cutting-edge tech to make travel smoother and more memorable, and create groundbreaking solutions for our partners.Our di...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Associate - Analytics & Insights

    Customer Service Associate - Analytics & Insights

    NielsenIQKuala Lumpur, Kuala Lumpur, Malaysia
    Customer Service Associate will be responsible for maintaining / enhancing customer relationships, ensuring customer deliverables and queries are turned around efficiently using the proprietary Niel...Show moreLast updated: 30+ days ago