Sports Advisor Full Time (Decathlon MYTown)

LOVE SPORT? CUSTOMER FOCUSED? LOOKING FOR A RETAIL CAREER WITH A DIFFERENCE? A FULL TIME ROLE?

IF YOU ARE READY TO LIVE AN EXPERIENCE OF A LIFETIME THIS COULD BE THE PERFECT ROLE FOR YOU!

As a Sports Advisor(Sales), (or Sports Advisor, as we call it) your role is to ensure all customers leave our stores ‘satisfied or satisfied’. From a friendly and professional welcome through to a quick and easy payment process, your role is to always deliver a 5 star shopping experience. Decathlon heavily invests in the development of teammates so that those who want to build careers within the business are able to flourish within their roles.

Responsibilities : To Customers

• Welcome customers in a professional manner.
• Fully commit to the satisfaction of every customer and determine a suitable solution for every situation (returns, complaints, checkout etc.)
• To know the technical features of Decathlon products and user benefits to offer customers appropriate products and services, regardless of whether they are in range.
• Develop the network of customers both in store and online, to know them better and establish a personal relationship.
• Pass on sports passion and help customers discover new sports.
• Improve and develop customer information by encouraging the subscription / registration of loyalty card to customers.

To Decathlon Malaysia

For Safety of People and Goods

Development and Complementary Skills

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