Client Support & Executive Assistant (Remote)

Bistrochat is an innovative restaurant booking and loyalty application designed for the chat & Ai age. Seamlessly connecting with platforms like Facebook, Instagram, WhatsApp, Line app, Telegram, and WeChat, Bistrochat enables restaurants to build better customer relationships at scale. Our app enhances the dining experience while driving growth for restaurants. We are dedicated to transforming customer engagement through cutting‑edge technology.

Role Overview

This is a full‑time, REMOTE role for a Client Support & Executive Assistant, located in Malaysia.

About the Role

Bistrochat is looking for a versatile and proactive individual to join our team. This hybrid role involves acting as a Client Account Manager for our restaurant partners and a Personal Assistant to the founders. You will be the primary bridge between our technology and the restaurant teams using it, while also ensuring the founders have the administrative support they need to focus on growth.

Key Responsibilities

1. Restaurant Success & Account Management (B2B)

• Setup & Onboarding : precise configuration of restaurant settings within the Bistrochat system.
• Training : Teach restaurant staff and managers how to use our software effectively, ensuring they are comfortable and confident using the platform.
• Support : Be the “go‑to” person for our restaurant clients—answer questions, troubleshoot issues, and ensure they get the most out of Bistrochat.

2. Executive Assistant to the Founders

Who You Are

Requirements

Why Join Us?

Salary 3342 Malaysian Ringgit / Month

Seniority level : Entry level

Employment type : Full‑time

Job function : Administrative

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