AI and Automation Operations Associate (UK)Wahed Invest • Kuala Lumpur, Kuala Lumpur, Malaysia
AI and Automation Operations Associate (UK)
Wahed Invest • Kuala Lumpur, Kuala Lumpur, Malaysia
30+ days ago
Job descriptionAutomate the aggregation and review of marketing metrics, competitor campaign analysis, and content topic research to improve team productivity and campaign effectiveness. Automate Core Business Operations Build and manage dashboards that provide a single source of truth for regional KPIs, empowering leadership with actionable, real-time insights. Design and implement automated workflows for reviewing compliance alerts and streamlining KYC / AML decisioning, reducing manual effort and improving accuracy. Identify and eliminate points of friction in our compliance processes, creating a smoother and more efficient experience for our clients without compromising rigor. Qualifications : Advanced proficiency in Excel / Google Sheets and experience with SQL for data extraction and analysis. Hands-on experience with Google Apps Script to automate processes within the Google Workspace ecosystem. Demonstrated ability to use low-code / no-code automation platforms (e.g., n8n, Zapier) to connect systems and build efficient workflows. Practical experience leveraging AI / LLMs for complex reasoning, data analysis, or building decision-making tools. Familiarity with data visualization and analytics tools (e.g., Metabase, MixPanel, Segment, Google Analytics). Skills & Attributes : You are a structured problem-solver, capable of breaking down complex issues into manageable components and developing logical, data-driven solutions. You are an excellent communicator, able to articulate technical concepts and the business value of your work to both technical and non-technical stakeholders. You are deeply aligned with Wahed's mission to build an inclusive, ethical, and interest-free financial ecosystem for everyone. Why Wahed? Tangible Impact : See the immediate results of your work every day. The automated solutions you build will save hundreds of hours, reduce operational risk, and directly contribute to a better experience for our customers. Global Mission, Unified Team : Join a diverse, passionate, and mission-driven team from across the globe, all dedicated to making finance more accessible and equitable. Your contribution will be a critical part of a movement with a worldwide impact.
Job Description :
- Enhance Customer & Marketing Operations
Analyze customer experience (CX) ticket data to identify recurring pain points and develop automated solutions to improve response quality and speed.
Develop and maintain automated scripts and workflows for routine data tasks, including compliance reporting, internal client reporting, and daily reconciliations (fees, client holdings, transactions).
Job Specification :
2-4 years of experience in an analytical, operations, or automation-focused role.
You have an entrepreneurial mindset and are eager to take ownership, build processes from scratch, and drive projects to completion.
Direct Mentorship & Visibility : Work closely with the UK Region Head and have a direct line of sight into the strategic decisions that drive our growth. This role offers unparalleled access to leadership and a deep understanding of the fintech landscape.
#J-18808-Ljbffr
Create a job alert for this search
Operation Associate • Kuala Lumpur, Kuala Lumpur, Malaysia
Related jobs
)
AI and Automation Operations Associate (US)
Wahed Invest • Kuala Lumpur, Kuala Lumpur, Malaysia
The global financial system wasn't built for everyone.For millions of people, its reliance on interest (riba) creates a barrier to managing money and building wealth without compromising their valu...Show more
Last updated: 30+ days ago • Promoted
Senior AI Workflow & Automation Product Manager
foodpanda • Kuala Lumpur, Kuala Lumpur, Malaysia
Senior AI Workflow & Automation Product Manager.Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Delivery Hero Group, the world’s pioneering local delivery platform.Our mission is to deliv...Show more
Last updated: 30+ days ago • Promoted
Intelligent Automation & AI Operations Specialist
HAVI TechHUB • Kuala Lumpur, Kuala Lumpur, Malaysia
Direct message the job poster from HAVI TechHUB.Talent Acquisition Partner @ HAVI TechHUB.Here, you’ll have the opportunity to make your mark by innovating, creating and driving revolutionary proje...Show more
Last updated: 10 days ago • Promoted
Senior AI Engineer
Ella by Crown Digital IO • Kuala Lumpur, Kuala Lumpur, Malaysia
Join Crown Digital’s Global R&D Center to lead the AI brains behind Ella 2.You’ll architect multi-agent systems, integrate LLMs, and drive real-time intelligence for robots deployed in the real wor...Show more
Last updated: 30+ days ago • Promoted
Senior Associate, Digital & AI Deployment
MRANTI • Kuala Lumpur, Kuala Lumpur, Malaysia
Senior Associate, Digital & AI Deployment.MRANTI Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.The Project Manager and AI Integration Specialist role involves leading project management...Show more
Last updated: 30+ days ago • Promoted
AI Innovation & Solutions Lead
Myboost • Kuala Lumpur, Kuala Lumpur, Malaysia
AI Innovation & Solutions Lead.The AI Innovation & Solution Lead is a senior leadership role responsible for shaping and executing the organization’s enterprise-wide Generative AI and Agentic AI ag...Show more
Last updated: 30+ days ago • Promoted
AI Automation Engineer
TalentCap Sdn Bhd • Kuala Lumpur, Kuala Lumpur, Malaysia
Make (Integromat), Zapier, or custom Python scripts.Integrate APIs between different systems (CRM, Google Sheets, WhatsApp, email marketing tools, etc.
AI assistants, and process automations.Collabo...Show more
Last updated: 30+ days ago • Promoted
AI & Automation Operations Architect
Wahed Invest • Kuala Lumpur, Kuala Lumpur, Malaysia
A global fintech company is seeking an AI and Automation Operations Associate based in Kuala Lumpur.The role focuses on operational excellence through automation in Customer Service, Marketing, and...Show more
Last updated: 4 days ago • Promoted
Head of Digital and AI Products
Maxis • Kuala Lumpur, Kuala Lumpur, Malaysia
Maxis Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Are you ready to get ahead in your career?.We want to empower you to turn your ambitions into achievements.We thrive in inclusiveness...Show more
Last updated: 26 days ago • Promoted
Remote AI Project Coordinator - Part-Time
Chemin • Seri Kembangan, Selangor, Malaysia
A leading AI-enabled company in Malaysia is seeking a Part-Time Project Associate to support its Delivery Team.This role involves assisting in project operational management, ensuring timely comple...Show more
Last updated: 1 day ago • Promoted
Team Lead, Rebates Manager ( GL, AR,AP, AI Automation)
Tec D Malaysia • Petaling Jaya, Selangor, Malaysia
Team Lead, Rebates Manager (GL, AR, AP, AI Automation).Team Lead, Rebates Manager (GL, AR, AP, AI Automation).The primary purpose of this front‑line position is to build and lead the Rebates team, ...Show more
Last updated: 21 days ago • Promoted
AI & Automation Operations Specialist
Wahed Invest • Kuala Lumpur, Kuala Lumpur, Malaysia
A forward-thinking fintech company in Kuala Lumpur seeks an Operations Automation Specialist.You will analyze customer experience data, automate core business operations, and build dashboards for s...Show more
Last updated: 4 days ago • Promoted
AI Engineer (Automation)
Avinity Analytics • Petaling Jaya, Selangor, Malaysia
As an AI Engineer, you’ll be the architect behind smart, scalable systems.From intelligent Large Language Model (LLM) powered chatbots to end-to-end business automation, your solutions will transfo...Show more
Last updated: 30+ days ago • Promoted
Team Lead, Rebates Manager ( GL, AR,AP, AI Automation)
SYNNEX • Petaling Jaya, Selangor, Malaysia
The primary purpose of this front-line position is to build and lead a Rebate team, assisting the Rebate Manager in the processes determined and by assigning right task.
ensure team is fully motiva...Show more
Last updated: 7 days ago • Promoted
Director, Automation
AIA Malaysia (Insurance) • Subang Jaya, Selangor, Malaysia
The Director of Automation provides strategic leadership in defining, securing stakeholder alignment for, and executing AIA’s automation strategy across Cloud, Infrastructure, Network, and Security...Show more
Last updated: 30+ days ago • Promoted
AI Operations Engineer (Web3 Greenfield Project)
Reap • Kuala Lumpur, Kuala Lumpur, Malaysia
AI Operations Engineer (Web3 Greenfield Project) – Kuala Lumpur, Malaysia.Reap is a global financial technology company headquartered in Hong Kong with employees across multiple countries.We enable...Show more
Last updated: 30+ days ago • Promoted
No‑Code Automation Engineer for AI Workflows
nahc.io • Kuala Lumpur, Kuala Lumpur, Malaysia
A technology company specializing in AI solutions in Kuala Lumpur seeks a Workflow Automation Specialist.You will develop and maintain no-code / low-code automation flows, implement client-specific w...Show more
Last updated: 4 days ago • Promoted
AI Product Lead : Scale Impactful Automation
Bjak • Petaling Jaya, Selangor, Malaysia
A leading digital financial platform in Malaysia seeks a Product Lead, AI to define and deliver on AI-driven initiatives.
This role requires extensive experience in product management, engineering, ...Show more
Last updated: 3 days ago • Promoted