Trust & Safety Team Lead (Vietnamese)

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture and make delivering innovative work part of your extraordinary career.

Responsibilities

• Oversee and manage a multinational team analyzing web data for a prestigious international company;
• Identify improvement opportunities in work-flow, team structure, user experience, and suggest solutions;
• Manage ad-hoc operational projects and process improvement initiatives as per client requirements;
• Interface effectively with other teams, delivery lead and client teams;
• Manage the performance of the team and act as the team’s career counselor;
• Forecast team output and support scheduling of agents.

Basic Qualifications :

LI-MA

About Accenture

We work with one shared purpose : to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us atwww.accenture.com

Equal Employment Opportunity Statement

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Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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