Customer Service Representative

amIT Global Solutions is hiring a Full time Customer Service Representative role in Cyberjaya, Selangor. Apply now to be part of our team.

Job summary :

• Flexible hours available
• No experience required for this role

Expected salary : RM3,000 - RM5,000 per month

Reviewing and assessing applications (Packaged Plan Renewal) and movements for completeness, accuracy, and eligibility based on system and proposal guidelines.

Coordinate with senior staff to clarify details and resolve discrepancies

Performing timely data input and uploading required documentation to internal systems and portals.

Escalating complex or exceptional cases to senior advisors or supervisors as needed

Ensuring all activities comply with policy terms, internal guidelines, and regulatory requirements