Maintain IT infrastructure : Ensure optimal performance of hardware, software, and networking components with minimal downtime.
Support critical systems : Provide assistance for ERP, WMS, CCTV, attendance systems, trade declaration, and other related applications.
Manage IT assets : Document and optimize the utilization of IT resources across the organization.
Deliver technical support : Assist users with IT-related issues both on-site and remotely.
Improve IT processes : Collaborate with team members to identify and implement system enhancements.
Ensure quality standards : Participate in internal and external audits to maintain ISO 9001 compliance.
Embrace new challenges : Take on additional tasks as assigned, contributing to the team's overall success.
Who are they looking for?
Educational background : Candidates with a Bachelor's degree or above in Computer Science, Software Development, or related fields in Information Digitalization.
Technical expertise : Candidates with minimum 1 year working experience and knowledge in IT infrastructure, hardware, software, and networking are encouraged to apply.
Problem-solving skills : Ability to troubleshoot and resolve IT-related issues efficiently.
Team player : Excellent communication and collaboration skills to work effectively with colleagues and users.
Adaptability : Willingness to learn and stay updated with evolving technologies and systems.
Attention to detail : Meticulous approach to documentation and asset management.
Quality-focused : Commitment to maintaining high standards and adhering to ISO 9001 policies.
Language proficiency : Ability to read, speak, and write Mandarin is essential to effectively communicate with predominantly Chinese stakeholders.
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Executive Executive • Setia Alam, Selangor, Malaysia