Head of Sales (Open Channel)

Job Summary

Reporting to the Head of Region, the Head of Sales for Open Channel (Prepaid & Entry Postpaid Distribution) is responsible for driving sales performance, market share growth, and execution excellence across the prepaid and entry-level postpaid segments. This role leads the development and implementation of sales strategies, manages distributor relationships, and oversees a team of Area Managers and Distributor Area Executives (DAEs) to ensure effective ground-level execution. The position plays a key role in optimizing channel coverage, enhancing dealer engagement, and ensuring that sales operations are aligned with business objectives. It requires strong leadership, strategic thinking, and the ability to manage a multi-tiered sales structure across diverse markets.

Key Responsibilities

• Sales Strategy & Execution : Develop and implement sales strategies to drive revenue growth, market share, and channel productivity across prepaid and entry postpaid segments.
• Distributor & Partner Management : Build and maintain strong relationships with distributors, dealers, and partners to ensure alignment with business goals and execution excellence.
• Team Leadership & Development : Lead and manage Area Managers and Distributor Area Executives (DAEs), providing coaching, performance management, and development opportunities to build a high-performing sales team.
• Channel Optimization : Oversee channel coverage and dealer engagement strategies to maximize reach, efficiency, and sales conversion.
• Performance Monitoring : Track and analyze sales performance metrics, identify gaps, and implement corrective actions to meet or exceed targets.
• Market Intelligence : Conduct market analysis to identify trends, customer needs, and competitive insights to inform sales strategies and tactical plans.
• Cross-Functional Collaboration : Work closely with marketing, product, and operations teams to ensure cohesive execution and alignment with broader business objectives.
• Budget & Resource Management : Manage sales budgets and resource allocation to ensure cost-effective operations and optimal return on investment.
• Compliance & Governance : Ensure all sales activities and channel operations comply with company policies, regulatory requirements, and ethical standards.

Qualifications

What’s next?

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today as we make aspiration achievable today with reliable connectivity and simple experiences.

We deeply believe that the key element to our success has always been our people. To realize our shared vision to become Malaysia's leading integrated telco, we have embedded the language of commitment, performance and possibilities to embody our culture values. We embrace an innovative and digital-first mindset which our people thrive on, helping them realise their potential and contribute their unique skills to create amazing products and services for our customers.

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