Email Systems Engineer / Postmaster

Are you an expert in email systems with a passion for designing scalable, high-performance solutions? tawk.to, the world’s leading free live chat and customer engagement platform, is looking for an Email Systems Engineer / Postmaster to join our team at our Bangsar South office. If you’re skilled in email server management, backend development, and optimizing email delivery, we want to hear from you!

What You’ll Do :

• Design and Develop Email Microservices : Build and maintain Node.js-based microservices for email shaping, processing, and log retrieval.
• Administer Enterprise-Grade Email Servers : Configure and optimise email servers like KumoMTA and Haraka for exceptional performance.
• Ensure Secure and Reliable Email Delivery : Implement SMTP protocols, SPF, DKIM, DMARC, and Rspamd for spam filtering and abuse prevention.
• Implement Monitoring Solutions : Use Elasticsearch for log storage, querying, and monitoring system performance to ensure reliability.
• Troubleshoot and Resolve Issues : Diagnose and resolve technical issues related to email delivery and system performance.
• Collaborate with Engineering Teams : Work closely with other engineers to integrate email services with broader systems and contribute to cross-functional projects.
• Document Systems and Processes : Maintain clear documentation for email systems, configurations, and operating procedures.

What You Bring :

Preferred Qualifications :

Why Join Us?

At tawk.to, we power communication for over 10 million businesses worldwide. You’ll be working in a dynamic, fast-paced environment at our Bangsar South office, collaborating with talented professionals to build world-class solutions.

Ready to make an impact? Apply today and be part of a team shaping the future of communication!

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