Sales Associate, KL East Mall

Location : Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same, and that’s exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued.

Overview

As a Sales Associate you will have the opportunity to deliver exceptional experiences and provide world‑class service to our valued consumers every day. From educating consumers about our products, in‑store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry’s finest teammates and partners.

What You’ll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model.
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns.
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Lead by example and collaborate with Store Management to improve personal key performance indicators through sales‑driven techniques.
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.

What You’ll Bring to the Table

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.

At Crocs, Inc. we believe in the power of a blend of in‑person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In‑office requirements vary by our work personas : Resident (5 days), Collaborator (4 days), Connector (2‑3 days), Explorer (fully remote). This role has been aligned to the Resident persona.

Job Category : Retail | Seniority level : Entry level | Employment type : Full‑time | Job function : Sales and Business Development | Industries : Retail Apparel and Fashion.

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