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Inbound Sales Representative (Pj)
Agensi Pekerjaan JobScoper Sdn BhdPetaling Jaya, Selangor, Malaysia19 days ago
Job descriptionInbound Calls : Handle incoming calls while maintaining strong sales and customer experience throughout the interaction. Consultative Selling : Identify customer needs and recommend new products or services to support their business success. Issue Resolution : Provide solutions within our support scope or guide customers to third-party or paid services when necessary. Troubleshooting : Resolve issues with client products on the first call whenever possible. Performance Metrics : Achieve targets in First Call Resolution, Conversion Rates .NET Promoter Score, and New Sales. Interpersonal Skills : Excel in communication, multitasking, and prioritizing in a fast-paced, high-volume environment. Leave : Annual and sick leave. Professional Development : Training opportunities available. Career Advancement : Clear paths for career progression. Allowance Provided 5 Working Days EPF&SOCSO Annual Leave EPF / SOCSO / PCB Training Provided Allowance Provided 5 Working Days
Requirements
- Education : SPM holders are welcome, provided they have strong English skills.
- Sales Experience : Previous sales experience is an added advantage.
- Experience in customer service for BPO industry is a must.
Responsibilities
Responsibility
Benefits
Benefits
Additional Benefits
Skills
Excellent communication skills Sales experience Customer service Product knowledge Problem-solving skills
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Sales Representative • Petaling Jaya, Selangor, Malaysia