Account Management Executive (Mandarin Speaker)

IQI Global WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join us and become a part of IQI, a global player in the property and investment industry with a significant presence across Malaysia, Singapore, Hong Kong, the UK, US, and Dubai! We thrive on innovation, collaboration, and growth.

About the Opportunity

You are the essential link who secures our revenue by managing high-stakes client accounts across multiple countries. You’ll be the primary performance contact, responsible for driving campaign results, ensuring strict SOP compliance, and securing those crucial, high-value contract renewals. This role requires relentless detail and the ability to manage complexity—where your success directly impacts the bottom line.

Key Responsibilities

• Client Relationship Management : Serve as the main point of contact for clients, especially Tier 1 / Corporate accounts, ensuring timely communication on campaign status and plans.
• Performance Tracking & Reporting : Monitor, report, and review campaign progress, providing detailed weekly / monthly updates to management and recurring reports to customers.
• Renewal & Contract Management : Proactively engage with existing consumers to discuss renewal opportunities and manage new contract agreements.
• Sales Lead Verification : Conduct cold / warm calling to verify potential buyer leads from marketing campaigns (e.g., Facebook / Company Websites) before internal distribution, ensuring accuracy of information.
• Client Onboarding Support : Execute onboarding for new consumers, handling inquiries and assisting overseas clients by coordinating with internal teams.
• Data Management : Accurately record and maintain all campaign and communication status data.

What We Are Looking For

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