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L2 - Core & Cards Support Engineer - GIPS (Service Recovery)

Accenture MalaysiaSubang Jaya, Selangor, Malaysia

9 hours ago

Job description

Overview

This job is for a Core & Cards Support Engineer at Accenture. You will work on banking tech, solving issues and improving systems. It is a mix of tech skills, teamwork, and problem-solving, with shift work in Kuala Lumpur.

Responsibilities

Provide L2 support for core banking and card processing applications.
Monitor, maintain, and troubleshoot JBoss / Weblogic servers.
Execute database queries using SQL on Oracle, MSSQL, MYSQL.
Develop Shell Scripting solutions for server maintenance and issue resolution.
Collaborate with cross-functional teams to address incidents and escalate when necessary.
Adhere to shift schedules to support 24x7 system availability.

Qualifications

Experience level : Junior (3-5 years of experience) or equivalent.

Experience in SQL, Shell Scripting, database management (Oracle / MSSQL / MYSQL), and Unix / Linux environments.

Proactive, technically skilled, willingness to work shifts, experience supporting web servers and Java-based server applications.

Benefits

Optical coverage : Employees have access to claim for prescription glasses and contact lenses.

Employee assistance program : Employees have access to employee assistance on challenges related to work, family, relationships and finances.

Health screening program : Comprehensive health screening at any clinic of their choice.

Recognition awards : Monetary and non-monetary awards endorsed by colleagues.

Performance equity : Leadership equity grants to recognize exceptional performance or milestones.

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Support Engineer • Subang Jaya, Selangor, Malaysia