Business Analyst, Controls & Outsourcing

Job Description

The Business Analyst works on Controls and Outsourcing compliance across legal entities and countries across APAC.Working hours : 9AM- 6PM What will you do?

Assist in ensuring compliance with local regulatory guidance (e.g., Singapore MAS, Australian APRA, China NFRA, Japan JFSA, and Hong Kong HKMA) and RBC’s outsourcing governance policies in collaboration with Outsourcing Manager.

Help monitor outsourcing relationships and assist in reviewing service delivery performance against SLAs. Support the tracking and reporting of metrics and controls for outsourced services as required.

Assist in maintaining Outsourcing Registers by ensuring records are accurate, updated, and aligned with regulatory standards.

Collaborate with Outsourcing Manager on preparation of documentation for regulatory notifications, submissions, and updates required for outsourcing activities.

Provide administrative support to the team in managing outsourcing documentation, audit records, and registers.

Help prepare materials for key stakeholders and assist with organizing information for risk and governance committees and internal reporting requirements.

Assist in reviewing and maintaining outsourcing procedure documents for Australia, Hong Kong, and Singapore as directed.

Handle requests from the Outsourcing Manager for compilation of data and required documentation for internal and external audits.

Support the preparation of training materials related to outsourcing procedures and assist in coordinating training sessions for internal teams.

Review existing and monitor new Controls for APAC to ensure regulatory compliance.

Monitor and track control-related non-financial risk items (issues, events, audit actions).

Facilitate governance activities including reporting for country level Operating Committees.

What do you need to succeed? Must-have

• Bachelor’s Degree in Business, Finance, Law or other related fields.
• 5+ years previous experience work in a Risk Management role in a Financial Services organization.
• Experienced in policy governance for all types of Policy Documents.
• Ability to develop process enhancements for increased efficiency.
• Business analysis and strategic thinking.
• Attention to detail and resourceful problem solving.
• Managing work and deliverables to meet set milestones.
• Managing stakeholders to gain consensus and deliver the solution / proposal.
• Strong knowledge of risk management and policy governance.
• Ability to collaborate effectively and draw out diverse views to achieve greater results.
• Excellent verbal, written and interpersonal communication skills.
• Project management and stakeholder management. Ability to tailor verbal and written communication (including presentation decks) based on audience severity and past interactions.

Nice-to-have

What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Job Skills Critical Thinking, Data Administration, Data Mining, Data Modeling, Data Movement, Detail-Oriented, Group Problem Solving, Quantitative Research, Research Documents Additional Job Details

Address :

PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE : PUTRAJAYA

City : Putrajaya

Country : Malaysia

Work hours / week : Employment Type :

Full time

Platform : CAPITAL MARKETS

Job Type : Regular

Pay Type : Salaried

Posted Date : 2025-06-12

Application Deadline :

2025-07-31 Note : Applications will be accepted until 11 : 59 PM on the day prior to the application deadline date above I nclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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