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Manager, IT Integration and Automation

Manager, IT Integration and Automation

DHL GermanySelangorMalaysia, Selangor, Malaysia
30+ days ago
Job description

Responsibilities

  • Responsible on implement, configuration of integrations between WMS and TMS, and between customer’s and DHL system.
  • Responsible of implement DHL standard digitalization & automation solution such as RPA, Power Platform, by working with local team and global IPA team.
  • Responsible for data extractions for Power BI usage.
  • Responsible for any other data analytics requirement initiated locally or within APAC, by utilizing DHL standard tools or platform.
  • Responsible for creating and maintaining technical documentations throughout the project lifecycle
  • Collaborate with business / operation teams / PI team understand thoroughly their need and issue to translate into IT solutions
  • Ensure service requests and incidents are resolved within SLAs
  • Perform study and implementation of new IT solutions to the business in a timely and quality manner
  • Provide guidance on other team member on newly implemented solution.
  • Constantly look for and recommend process / system improvement to business
  • Manage projects as assigned from time to time
  • Participate in the testing, training, implementation and post-implementation support for the projects.
  • Investigate and resolve technical issues encounter by users
  • Work with IT vendors for application maintenance and technical services

Requirements

  • Experience in common B2B and B2C integration technologies (i.e. protocols and message standards, requirements and data mapping, API, visibility tools etc.)
  • Experience in Crystal Report, Jasper Report, SSRS or any other reporting services.
  • Excellent in SQL command , data analysis and database design.
  • Knowledge of VBA, PL / SQL and Experience in Business intelligent tool. E.g. Power BI will be added advantage.
  • Good understanding of Warehouse Management System (WMS) / Transport Management System (TMS) / any ERP Systems
  • Good understanding of the Software Development Lifecycle (SDLC) and Project Management
  • Strong problem-solving skills and communications skills
  • Strong Analytical skills
  • Commercial Awareness
  • Effective communication skills / interpersonal understanding
  • Achievement drive and initiative
  • Product and process know-how

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    It Manager • SelangorMalaysia, Selangor, Malaysia