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Coordinator, SMB Growth

Coordinator, SMB Growth

Delivery HeroKuala Lumpur, Federal Territory of Kuala Lumpur, MY
30+ days ago
Job description

Job Description

WHAT YOU WILL OWN :

Tasked with the care of a portfolio of partner accounts, you will be expected to :

  • Be willing to learn the ability to sell on the phone as second nature.
  • Self-motivated, goal-oriented, able to work independently and as part of a team.
  • Meet the expected daily productivity in terms of the number of calls and sales.
  • Problem-solving comes as second nature; constantly striving to provide solutions that are in sync with company offers.
  • Be sales-minded and resourceful to hit set KPIs.
  • Using CRM tools to record calls, sales and other useful information accurately.
  • A knack for objection handling, persuasiveness, instilling urgency and acting in a fast-paced fashion.

Qualifications

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE :

  • As this is a 100% telesales role, you need to be comfortable in making outbound calls via digital communication tools over extended periods of time.
  • Previous telesales experience is not necessary but is an added advantage, open to fresh graduates.
  • Able to communicate in English effectively, an added advantage for the ability to speak, read & write in Traditional Mandarin.
  • Basic data analysis skills.
  • A strong relationship builder, target-oriented, resilient and a team player with a willingness to learn.
  • Fast learner and able to adapt quickly to constant changes in operational processes and requirements.
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    Coordinator Smb Growth • Kuala Lumpur, Federal Territory of Kuala Lumpur, MY