Associate Director, People Capability

Associate Director, People Capability (Malaysia)

Job Summary The Associate Director, People Capability (Malaysia) plays a pivotal role in ensuring that priority markets receive focused attention and support from the People Capability function. This position is responsible for translating the global People Capability agenda into actionable strategies and initiatives within the Malaysian market, ensuring alignment with organizational standards and consistency across the ASEAN cluster. As a member of the ASEAN People Capability cluster, the Associate Director will champion the implementation of best practices and drive the adoption of innovative learning solutions tailored to local needs.

Key Responsibilities

• Strategic Alignment with global & local work : Ensure that the global People Capability strategy is effectively localized and embedded within the market. This includes adapting global frameworks, standards, and initiatives to address local regulatory requirements, cultural nuances, and business priorities, while maintaining alignment with the broader ASEAN and global objectives. The role requires participation in global projects as a key member of the team.
• Collaboration & Stakeholder Engagement : Foster a culture of collaboration and continuous improvement by actively engaging with local networks, business leaders, and cross‑functional teams. The role holder will facilitate knowledge sharing, encourage the adoption of emerging capabilities, and leverage collective expertise to address both regulatory / audit needs and opportunities for innovation.
• Change Leadership & Communication : Serve as a change agent by introducing and championing new ideas, tools, and methodologies that enhance the effectiveness of People Capability initiatives. The role requires strong communication skills to articulate the value of global initiatives, secure stakeholder buy‑in, and ensure clear understanding of expectations at all levels.
• Ambiguity Management & Prioritization : Demonstrate the ability to navigate and manage ambiguity arising from competing local and global priorities. The role holder will balance multiple workstreams, optimize the use of resources, and maximize the impact of the global learning agenda for local requirements.
• Teamwork & Continuous Feedback : Promote a “one team” mindset by working collaboratively towards shared goals, reconciling differences, and utilizing continuous feedback from stakeholders to refine processes and enhance team performance. The role holder will play a key role in building a high‑performing, agile team environment.
• Craftsmanship & Innovation in Learning Design : Continuously develop expertise in contemporary learning design by exploring new visual, storytelling, and graphical techniques. The role holder will apply these skills to create engaging, impactful learning experiences that resonate with diverse audiences and support the organization’s learning objectives.
• Manage local regulatory learning requirements in country and ensure appropriate readiness for audit and compliance reviews.
• Ensure compliance and adherence of Group and Country processes, matrices, frameworks, policies and procedures including regulatory and / or statutory requirements as per local markets’ government agencies and authorities.
• Provide resolutions, guidance to country HR, PC team / colleagues relating to governance, risk and compliance matters.
• Contribute to storyboarding sessions and design labs to prototype different creative learning design and delivery solutions required to deliver squad objectives.
• Use subject matter expertise to generate ideas for the most impactful and scalable learning experiences and help the squad make the right choices about creative learning design and delivery approaches.
• Support the development of engaging learning experiences using the most relevant creative learning design and delivery tools and best practices in a high‑quality and cost‑effective manner.
• Support the Squad Product Owner with backlog management by estimating the effort and complexity of their assigned backlog items in each sprint based on prioritisation criteria.
• Manage own work, self‑organise, and collaborate with other squad members to design and develop a potentially shippable increment of the learning solution each sprint as per the agreed acceptance criteria.
• Embodies agile values and principles by participating in and contributing to all squad level ceremonies (e.g. sprint planning, daily stand‑up, sprint demo, sprint retrospective, etc.).
• Continuously improve the developed learning solution by inspecting and adapting the work with Product Owner and other business stakeholders.
• Actively keep up to date with the latest human‑centred, business relevant and commercially viable creative learning design and delivery solutions to influence decisions about their application in the learning solutions being delivered by the squad.
• Provide inputs on the best suited solutions and strategic vendors available in the market.
• Provide support to solve problems of other squads that require specific expertise.

Key Stakeholders

Programme Management

Qualifications

Skills And Experience

About Standard Chartered

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

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