Community Manager

VT Markets Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

VT Markets is an award-winning multi-asset brokerage trusted by over 3 million traders in over 160 countries with 360 employees - and growing, Founded in 2015 with the mission to make trading accessible to everyone, VT Markets offers a robust trading environment, over 1000 tradeable instructions, ultra-low spreads, and lightning-fast execution. We are committed to providing excellent customer service and empowering modern trades to seize market opportunities. Our platform allows traders to trade anytime, anywhere, supporting them in their journey to build a safe financial future.

Your Role in VT Markets

We are looking for an experienced and strategic Community Manager to lead a high-performing team responsible for driving retail client engagement, conversion, and loyalty through dynamic community and relationship management. This is a pivotal leadership role that combines people management, growth strategy, and operational excellence, contributing directly to the brokerage’s revenue and client growth targets. You will be reporting to the Global Marketing Lead and oversee a regional or multi‑market team of Community Managers and Client Relations Managers, and serve as the strategic driver for scaling localised communities, optimising the client conversion funnel, and strengthening relationships with retail clients at various stages of their trading journey.

Qualifications & Experience

• Bachelor’s or Master’s degree in Marketing / Business / Communications or relevant fields.
• At least 8 years of progressive experience in community, client engagement, or sales enablement, with at least 3+ years in a senior leadership role.
• Strong understanding of the retail trading or financial services landscape—CFDs, forex, crypto, or multi-asset brokerages.
• Proven experience leading high-performing, cross-market teams with measurable business outcomes.

Technical & Functional Skills

Your responsibilities will include :

Strategic Leadership

Community Development & Client Loyalty

Conversion & Lifecycle Ownership

Performance, Data & Governance

Cross-functional Collaboration

What Success Looks Like

What We Offer

As official partners of Newcastle United F.C., VT Markets aspire to break the ancient boundaries of traditional personal finance. Through a culture of transparent and objective performance management, we are in constant pursuit of excellence, individually and collectively. Here, collaboration and intrapreunership is incentived and we aim to empower everyone to understand their contribution to strategic business outcomes through their individualised roles. You can expect personal growth as we aim to lead this fast-growing industry alongside a global team of diverse cultures across over 15 countries.

Your journey after applying

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Marketing

Location : Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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