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Team Member, Customer Due Diligence

RHB Banking GroupSelangorMalaysia, Selangor, Malaysia

30+ days ago

Job description

Primary Objective

To enhance client experience through seamless on-boarding process while improving productivity, ensuring regulatory compliance and mitigating risk Ensure consistent, centralized on-boarding process for corporate clients across RHB Group
Perform due diligence checks as required for new and existing clients
Ensure compliance to regulatory requirements and updating processes where necessary
Collating and validation documentation from corporate clients
Maintain documentation in central repository

Key Responsibilities

Act as a liaison related to on-boarding (operational) and provide consistent follow up and follow through on inquires and issues

Ensure accurate and efficient corporate onboarding screening processes across entities

Interact with product groups, functional groups and clients to develop understanding of client profile and requirements

Gather, review and ensure validity of clients’ information and documents from internal / external sources as appropriate

Execute all on-boarding related workflow activities including exchange of information and gathering of approvals

Track, monitor and escalate potential on-boarding issues and delays as necessary

Ensure on-boarding processes are in compliance with regulatory, compliance and audit requirements

Provide input to develop / enhance internal procedures and processes in order to increase efficiency

Creation and enrichment of reference data

Perform due diligence checks for new corporate clients

Perform annual reviews of due diligence for existing clients

Assist in project implementation related to on boarding

Assist Head in ICAAP Material Risk Assessment (MRA) - Monitor & Report

Assist Head of CCOB in BRCO function for Client Coverage Private Sector (refer to BRO JD & BCO JD)

Collate and validate documentation for corporate client onboarding

Creation and enrichment of reference data

Perform due diligence checks for new corporate clients

Perform annual reviews of due diligence for existing clients

Requirements

Bachelor Degree - Finance, Business Administration, Banking or equivalent professional qualifications.

1-2 years’ experience in Financial Services, preferably with some experience in client services

Attention to details and effective follow up skills to ensure timely deliverables

Efficient at multi-tasking

Good communication and interpersonal skills, which include the ability to build productive working relationships with other product and functional groups

Highly analytical and organized

Good problem solving skills

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Customer • SelangorMalaysia, Selangor, Malaysia

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