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Mandarin Speaker

Mandarin Speaker

Transcosmos Malaysia Sdn BhdPacific Remote Islands Marine National Monument, Howland Island, Malaysia
13 hours ago
Job description

WORK FROM HOME

Industry : E-Commerce Platform

Job Responsibilities :

  • Handle customer inquiries via non-voice channel + outbound calls in Mandarin and English
  • Provide accurate information and resolve issues efficiently
  • Assist customers with order inquiries, complaints, returns, or account questions and escalate complex issues to the relevant departments when necessary

Requirements :

  • Proficiency in Mandarin and English (spoken and written)
  • Prior customer service experience is a plus
  • Strong communication and problem-solving skills
  • Ability to multitask and work in a fast-paced environment
  • Flexibility to work in shifts, including weekends or holidays if needed
  • Diploma minimum

    • What We Offer :

  • Work from home flexibility
  • Competitive salary + performance incentives
  • Medical Allowance
  • Comprehensive training program
  • Supportive and dynamic work environment
  • Opportunities for career growth and development

    • Remuneration Package : RM 3.64k - 4.6k

    Working Location : Menara Public Bank 2, Jalan Raja Chulan (during probation)

    Shift : 24 / 7 rotational shift. 5 days' work with 2 days off. Off days on rotational basic.

    INTAKE : Immediate Joiner

    Job Types : Full-time, Permanent

    Pay : RM3, RM5,000.00 per month

    Work Location : Remote

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    Mandarin Speaker • Pacific Remote Islands Marine National Monument, Howland Island, Malaysia