Customer Service Officers (Genting Lounge)
GENTING SIMON SDN BHDJohorMalaysia, Johor, Malaysia30+ days ago
Job descriptionPossess at least SPM. Minimum of 1 - 2 years of relevant experience or from similar businesses will be an added advantage. Pleasant personality and friendly. Strong interpersonal and communication skills. Proficient in MS Office, Microsoft Excel and Microsoft Word. Able to converse in 3 languages (Malay, English and Chinese). Able to work on shift, weekends and public holidays.
Center : Johor Premium Outlets
Responsibilities
- To organize the Genting Lounge effectively and to ensure smooth operations daily.
- To provide relevant information to customers on Johor Premium Outlets.
- To manage daily operation requirements of Genting Lounge.
- To attend to daily administrative work e.g. opening and closing at Genting Lounge.
- To assist in walk – in guest registration.
- To serve Platinum Member with accommodating manner at Genting Lounge.
- To assist in Brand Partner work permit and Maintenance Service Request form applications.
- To ensure customer’s feedback are handled tactfully and efficiently.
Requirements
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Customer Service Officer • JohorMalaysia, Johor, Malaysia