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Customer Service Executive - Mandarin Speaker (Wfh - Rotational Shift)

Tribe Business Services Sdn BhdKuantan, Pahang, Malaysia

1 day ago

Job description

Deliver exceptional service and solutions to customers, providing support background support to our customers, and work with leading technologies and systems while having a dedicated team of leaders and peers to support you each and every day.

Job Responsibility

Deliver exceptional service and solutions to customers
Providing support background support to our customers
Work with leading technologies and systems while having a dedicated team of leaders and peers to support you each and every day

Job Requirements

Mandarin speaker preferred

Excellent verbal and written Mandarin and English communication skills; candidates will complete a language test to assess fluency

Ability to communicate in written professional English

Experience in live chat and email reply is fundamental

The ability to navigate in several computer platforms simultaneously

Familiarity with Microsoft Office tools

Experience in customer service and / or call center

High school diploma or equivalent

Mobile Gaming : 1 year (Required)

Live chat : 1 year (Required)

Customer service : 1 year (Required)

Schedule : Rotational Shift (willingness to work on rotational shifts, weekends and public holidays)

Job Benefits

Basic Salary : RM 3,000

100% Work from home

Medical benefits

Paid training

Advancement opportunities – 80% of our frontline leaders have been promoted from within

We are an equal opportunities employer and welcome applications from all qualified candidates.

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Customer Service Executive • Kuantan, Pahang, Malaysia

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