MY - Manager - Contract Logistics (Penang)

Overview

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by contributing and making a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are here to move.

Responsibilities

• Oversee warehouse operations activities.
• Establish customer rapport and improve service levels by conducting progressive meetings with the customer with service improvement objectives.
• Resolve all service level issues in a timely manner and maintain strong customer relationships.
• Maintain performance measurements (KPIs) for customer and internal activities to achieve customer SLA and expectations.
• Ensure continuous improvement and corrective and preventive actions for issues.
• Ensure Logistics Manager / Shift Manager carry out their respective roles and responsibilities according to the job description.
• Ensure SOP compliance for all internal and external required processes.
• Ensure warehouse and staff comply with company policies (safety, quality, etc.).
• Submit management reports and attend management meetings.
• Gemba on the warehouse floor to ensure continual improvement applies.
• Lead governance, reporting and review frameworks to provide a holistic view of all operational integration and project activities.
• Take up any assignments given by the Superior.

Qualifications

To be considered for this position you must have valid rights to work and live in Malaysia

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