Assistant Manager-AR-CAN

Overview

Job Description - Assistant Manager-AR-CAN (CPG )

Position : Assistant Manager-AR

Location : Sunway, Malaysia

Genpact is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. We drive AI, automation, and digital innovations to help companies work smarter, grow faster, and transform at scale. This role focuses on accounts receivable (AR) operations within the portfolio, collaborating with cross-functional teams and the client to execute changes aligned with strategy and goals.

Responsibilities

• Understand and be able to clearly articulate all OTC processes and policies specific to the portfolio.
• Perform activities such as collections, cash application, deduction management, credit management, and contract management.
• Collaborate with cross-functional teams including Automation, Training, Quality to ensure processes & policies are working effectively.
• Participate in system projects, coordinate and organize activities ensuring timely and quality completion of assigned activities including UAT and implementations.
• Ensure operational risks are identified and work on corrective actions, including but not limited to Dunning, Statements, Unapplied Cash & Credits.
• Monitor collection performance with effective use of systems and perform collection actions to meet targets.
• Identify and coordinate process improvement initiatives.
• Participate in governance meetings at country / region level and ensure collaboration with team members to meet deliverables and develop process standards.
• Adhere to Genpact’s compliance and integrity requirements in all responsibilities.
• Provide ad hoc reporting and perform data analysis as required.

Qualifications

Preferred qualifications

Why join Genpact?

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a "starter kit," paying to apply, or purchasing equipment or training.

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