Kota Bharu, Kelantan, Malaysia
Job Description
Posted Sunday 5 October 2025 at 16 : 00
RESPONSIBILITIES :
- Demonstrate and explain products, methods, or services in order to persuade customers to purchase products
- Identify interested and qualified customers and provide them with additional brand and product information
- Articulate promotion information, and other incentives to educate / persuade customers to consider purchasing products
- Deliver sell-through to meet personal sales targets
- Perform up-sell and cross-sell should opportunities arise
- Ensure records of sale via the point-of-sale system
- Replenish shelves with products and ensure adherence to visual merchandising guidelines
- Perform general housekeeping - keep areas neat while working, and return items to correct locations
- Provide excellent service to customers and vendors
- Perform stock check and stock count on a periodic basis, or as instructed
- Observe punctuality and proper grooming standards
- Ensure security of store environment and report breach, where necessary
- Attend to customers 'feedback / complaint and escalate, where necessary
RESULTS :
Maintain professional image as brand ambassador to create positive lasting impressionAchieve assigned individuals ales target and personal development objectivesSwift response to customers’ needsHighly motivated, professional and effective team memberEducated to SPM levelFluent in English and Bahasa Malaysia, Mandarin would be a plusBasic knowledge of retail operating environmentRetail management and store operationBasic visual merchandisingTechnical Skills :
Basic knowledge in Microsoft Office Suite – Words, ExcelBasic knowledge in operating point-of-sale system / cashiering systemBasic product awarenessAbility to engage general consumersAbility to escalate issues, where necessary#J-18808-Ljbffr