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Quality Assurance Manager

Quality Assurance Manager

HirehubKulai, Johor, Malaysia
30+ days ago
Job description

The company is a prominent provider of sensory experience solutions with expertise in various core technologies including semiconductor. The company is located in Senai, Johor. Notably, they are the sole micro‑component manufacturing company from China ranked in the top 10 company in China.

Roles

  • Serve as the primary contact for customers during the early stages of projects, including quality agreement alignment, identification of quality technical standards, and conducting new supplier qualification reviews.
  • Oversee project quality control, encompassing both product development and supplier quality management during the project phase.
  • Manage quality control during mass production, focusing on reducing defect‑related costs, enhancing customer satisfaction, managing supplier quality, and maintaining the quality management system.
  • Drive the development and continuous improvement of the overall quality management system.
  • Lead team performance management, organizational structuring, and initiatives to improve team efficiency, collaboration, and member development.

Job Responsibilities

  • Well‑versed in ISO9001 quality management, QC hazardous substance management, and IATF16949 automotive quality management systems.
  • Experienced in applying the five core AIAG tools (APQP, PPAP, FMEA, SPC, MSA) and knowledgeable in Six Sigma methodologies.
  • Proficient in 8D problem solving, 5WHY analysis, the seven quality tools, and tools such as MINITAB.
  • Familiar with quality management across the product lifecycle, including NPI (New Product Introduction), MP (Mass Production), and customer complaint handling.
  • Capable of leading root cause analysis and problem resolution, ensuring effective closure and managing cross‑functional coordination.
  • Skilled in managing customer and supplier relationships to maintain strong and collaborative partnerships.
  • Competent in cost control, including human resource efficiency, operational performance, and reduction of quality‑related costs.
  • Able to plan, organize, execute, and monitor quality‑related meetings at the company level to support continuous system improvements.
  • Experienced in conducting various audits, including internal quality system audits, process audits, third‑party and customer audits, and participating in management reviews.
  • Job Requirements

  • More than 5 years of hands‑on experience in comprehensive quality management within the electronics industry; experience in the semiconductor packaging industry is an added advantage.
  • Holds a Bachelor's degree in Electronics, Materials Science, Electromechanical Engineering, or a related scientific / engineering discipline.
  • Strong team‑building skills to ensure team stability and operational efficiency; empowering leadership style to foster team member growth.
  • Capable of aligning team member capabilities with project complexity and organizational goals.
  • Able to design and implement employee development plans, identify capability gaps, structure training programs, deliver internal training, and ultimately elevate the professional capabilities of the team.
  • Working Hours

    8.30am-5.30pm (5 days works)

    Salary Range

    RM12k - RM15k (can nego)

    Seniority level

  • Associate
  • Employment type

  • Full‑time
  • Job function

  • Quality Assurance and Management
  • Industries : Semiconductor Manufacturing, Automation Machinery Manufacturing, Appliances, Electrical and Electronics Manufacturing
  • #J-18808-Ljbffr

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    Quality Assurance Manager • Kulai, Johor, Malaysia

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