Lead Site Reliability Engineer

About Us

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.

We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever‑changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

What to Expect

• Work through all phases of the system administration life cycle, including capacity planning, architecture design, compliance, deployment & configuration, monitoring, and incident management.
• Develop automation scripts, infrastructure as code, and tooling using industry best practices to improve system reliability, reduce manual effort, and enable self‑service.
• Review system architectures design, deployment strategies, observability setups, and operational documentation to ensure reliability and operational excellence.
• Analyze production issues, identify root causes, and implement long‑term reliability improvements through automation, monitoring, and architectural enhancements.
• Work collaboratively with other team members and provide guidance to more junior team members.
• Organize an efficient handover through high quality documentation and training.
• Automate the deployment and operation of multi‑tenant infrastructure, handling tasks that ensure system resilience and availability.
• Develop and maintain monitoring tools, dashboards, and self‑healing mechanisms.
• Participate in on‑call rotations, conduct blameless postmortems, and drive continuous learning.
• Work closely with developers, product teams, and engineering stakeholders to troubleshoot issues, improve systems, and integrate reliability improvements.
• Capable of providing accurate project estimates and strategically adapting plans throughout the project lifecycle.

Qualifications

What We Offer

We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.

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