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Information Security Specialist (Team Leader) - Identity and Access Management (IAM)

Information Security Specialist (Team Leader) - Identity and Access Management (IAM)

Zurich InsuranceKuala Lumpur, Kuala Lumpur, Malaysia
1 day ago
Job description

Information Security Specialist (Team Leader) - Identity and Access Management (IAM)

3 days ago Be among the first 25 applicants

Job Description

The Information Security Specialist’s role is to support the organization’s identity and access management (IAM) program & services for the APAC region with collaboration with other global regions. Candidates will need to be analytical, ethical, reflect a professional attitude and be passionate for learning.

  • Administer & supervise users, accounts, and access privileges in the organization’s identity management system to ensure that the right subjects have access to the right resources with set rules.
  • Responsible for supervision and administration of IAM system & PAM requests.
  • Identify, troubleshoot, and resolve IAM & PAM issues.
  • Lead and run IAM initiatives, projects, and deliveries as per agreed timeline.
  • Work with internal customers, business analysts, application teams, IT and other support vendors to understand requirements for access management projects.
  • Collaborate with extended IAM team members in other countries for service delivery.
  • Maintain updated documentation for the IAM program.
  • Engage in IAM control assessment, audits and evidence gathering processes.
  • Review access control processes and reports to identify potential risks & gaps; remediate within agreed timeline.
  • Provide awareness, guidelines and training to new & existing users on the IAM system.
  • Update and maintain the IAM system & processes according to changes in the organization’s business needs.

Job Duties

  • Managing accounts and permissions in the identity and access management system.
  • Granting or denying access to company resources based on user role and privileges.
  • Managing users, roles, accounts & groups in the identity system through approved requests, periodic access reviews and change management processes.
  • Enforcing policies and procedures related to identity and access management.
  • Monitoring unauthorized activity in the identity system using logs.
  • Generating reports on identity and access management system activities.
  • Identifying and resolving identity and access management issues.
  • Maintaining up-to-date knowledge of IAM best practices.
  • Documenting IAM processes and procedures for wider team reference.
  • Proactively identifying control gaps within the access management process and performing continuous improvements using technologies and process automation.

    • Job Qualifications

  • Bachelor’s Degree in Computer Science, Information Technology, or related field.
  • 1–2 years of experience in Identity and Access Management, information security or IT related fields.
  • Applicants with fewer years of experience from other fields may apply if they have completed relevant certifications or self‑learning.
  • Completed any of the following certifications or courses :

    • ISACA – IT Audit, IT Risk, or Cybersecurity Fundamentals Certificate or CISA.

  • (ISC)² Certified in Cyber Security (CC) or SSCP.
  • CompTIA A+, Network+, Security+ or plus EC.
  • Microsoft Windows Server – Active Directory Domain Services Fundamentals.
  • Microsoft Security, Compliance and Identity Fundamentals (SC‑900).
  • Microsoft Azure Fundamentals (AZ‑900).
  • Microsoft Identity and Access Administrator Associate (SC‑300).
  • Identity and Access Management related courses (e.g., EC‑Council Identity And Access Management, EWCS).
  • Familiarity with Information Security Principles – CIA Triad and knowledge of information security risk, risk management & security controls.
  • Understanding of Access Control Concepts, identity lifecycle, authentication vs authorization and MFA.
  • Excellent verbal and written communication skills.
  • Strong analytical, attention to detail and problem‑solving skills.
  • Good people‑management, organizational and project administration skills.
  • Dynamic and able to adapt to organizational and business changes.
  • Can work individually and lead as part of a team to deliver objectives.
  • Positive attitude, passion for improvements and a self‑initiated learner.

    • Technical Skills

  • Familiarity with operating systems (Windows Server, UNIX / Linux, etc.).
  • Strong understanding of directory services (LDAP, Microsoft Active Directory – account types, security groups, objects, attributes, containers) and Azure AD; tooling such as Active Roles Server, PowerShell, Splunk.
  • Knowledge of security protocols, standards & models (OSI, SAML, OAuth, OpenID, etc.).
  • Proficiency in at least one scripting or programming language (C++, Python, Javascript, etc.).
  • Experience with IAM & PAM tools (Ping Identity, SailPoint, Oracle Identity Governance, Okta, CyberArk, IBM Security Verify, ForgeRock, etc.).
  • Experience using ITSM tools such as ServiceNow, BMC Remedy, ZenDesk for incident, request and change management.
  • Familiarity with database concepts and relational databases such as Microsoft SQL or Oracle.
  • Advance proficiency in Microsoft Excel and other Microsoft 365 apps.
  • Knowledge of Power Platform (Power BI, Power Automate, Power Apps, Power Automate).

    • Job Expectations

  • Understand and articulate the organization’s IAM policy and team strategy.
  • Adhere to IAM metrics and KPIs to track progress and measure success.
  • Know the various IAM tools and technologies available and recommend solutions that meet organizational needs.
  • Manage and lead IAM projects, including developing project plans, gathering requirements and managing timelines.
  • Troubleshoot IAM issues and develop creative solutions.
  • Maintain a strong understanding of security concepts and how they relate to IAM.
  • Deliver IAM training to both technical and non‑technical staff.
  • Perform research and self‑learning to stay up to date on IAM trends and security best practices.
  • Work effectively with management, business and other IT teams to integrate IAM processes and solutions with overall IT infrastructure.

    • You are the heart & soul of Zurich!

    At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking “What can go right?”

    We highly value the experience and know‑how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

    Let’s continue to grow together!

    Location & Schedule

  • Location(s) : Malaysia – Kuala Lumpur
  • Schedule : Full Time

    • Seniority Level

  • Mid–Senior level

    • Employment Type

  • Full‑time

    • Job Function

  • Information Technology

    • Industries

  • Insurance and Financial Services

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